Dear Gangadhar,

This is to inform you that your concern listed 09 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Dear Gangadhar,

This is to inform you that your concern listed 09 May 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Thanks for your reply and I look forward for the resolution soon.

My alternate contact number is 9483200723

Thanks,
Gangadhar

Dear Gangadhar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I have provided my alternate contact number is +91 9483 2007 23 and escalated same in airtel.in/airtelpresence (PO051800039) on May 18, 2012 but no one communicated so far and nothing is been resolved.

Thanks,
Gangadhar

Dear Gangadhar,

This is to inform you that your concern listed 28 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Dear Gangadhar,

This is to inform you that your concern listed 28 May 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I am using this number +91 9483 2007 23, every day i am receiving many calls and how could your not reachable to this number???????? really i am wondering for your reply.

Please provide me your number I can contact you!

The mentioned issue is not resolved!

Thanks,
Gangadhar
+91 9483 2007 23

Dear Gangadhar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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The mentioned issues not yet resolved always I get ready made reply as replied above by Airtel Presence (Airtel Customer Service Team).
I have escalated this issue in airtelpresence (PO051800039) and sent mail to airtelpresence@in.airtel.com but no one tried show interest to resolve this issue.
I dont think the issue will be resolved here, so I escalated this issue to TRAI (Telecom regulatory Authority of India).

Thanks,
Gangadhar

Dear Gangadhar,

This is to inform you that your concern listed 08 June 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Dear Gangadhar,

This is to inform you that your concern listed 08 June 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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1. My Airtel number 9900205872 is disconnected, no incoming calls and no outgoing calls because of this issue! then how are you trying contacting this number (9900205872) and sending message ?????????? how can I see your message or how can i receive your calls????

2. I have given my alternative contact +91 9483200723 here and airtelpresence (PO051800039) why are you not trying to send message or calling to this number???????

3. Finalize the issue from your end and send mail to my email registered in Airtel.in i.e hellogmg@gmail.com/call/message, so that i can take decision for further proceedings.

4. I have raised concern w.r.t TRAI ACT F.No.305-15/2011-QoS under section 2

i.e 2G or GPRS service is activated in my mobile number 9900205872 without my explicit consent and with unacceptable charges!!!!!!

Reference :

( Direction under Section 13, read with sub-clauses (i) and (v) of clause (b) of sub-section (1) of section 11 of the Telecom Regulatory Authority of India Act, 1997 (24 of 1997) and clause 11 of the Telecom Tariff Order, 1999, on obtaining explicit consent of consumers for subscribing and renewing of Value Added Services.)

2.And whereas the Authority had, in exercise of the powers conferred upon it under Section 13, read with sub-clauses (i) and (v) of clause (b) of sub- section (1) of section 11 of the TRAI Act, issued the Direction F.NO. 305-
8/2004-QOS dated the 3rd May, 2005, directing all Cellular Mobile Service Providers and Unified Access Service Providers that no chargeable value added service shall be provided to a customer without his explicit consent and that
July, 2011any value added service, which was earlier being provided free of charge, shall not be made chargeable without the explicit consent of the customer;

Note : Courtesy of http: trai.gov.in


Thanks,

Gangadhar

Dear Gangadhar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook