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cheating by tata docomo in 3G data

This is a discussion on cheating by tata docomo in 3G data within the Mobile Services forums, part of the Mobile category; My name is Ashish Dwivedi and my Number is 9036571022. My mail Id is ashish.dwiv34@gmail.com . I have got a ...

  1. #1
    asdwiv is offline Junior Member
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    Angry cheating by tata docomo in 3G data

    My name is Ashish Dwivedi and my Number is 9036571022. My mail Id is ashish.dwiv34@gmail.com. I have got a message that I have got special offer of 3G data. If I recharge with Rs.201 I will get 2GB data for 30 days validity. But I didn't got 2GB data. I only got 750 MB. 48 hours also gone and I have called customer care many times but no one is answering correctly. they are just telling me to wait for 10 hours,14 hours,2 hours like this.
    Now my call also not going to customere care.Its telling that all are busy but with my friends number it is going.
    Like me many people are facing this problem kindly take it seriously and take action against them.[/

  2. #2
    Tata DOCOMO is offline Senior Member
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    Hi Ashish,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    Unregistered Guest

    Default Cheating by tata docomo

    My name is Animesh Dubey and my Number is 7696395798. My mail Id is [EMAIL="ardubey1112@gmail.com"]. I have got a message that I have got special offer of 3G data. If I recharge with Rs.201 I will get 2GB data for 30 days validity. But I didn't got 2GB data. I only got 250 MB only. And 72 hour's gone.
    So,kindly take it seriously and take action against them.

  4. #4
    Tata DOCOMO is offline Senior Member
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    Hi Animesh,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  5. #5
    Tata DOCOMO is offline Senior Member
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    Dear Ashish,

    Please be informed that as per checking our records 2GB 3G data pack has been already reacharged to account.

    Thanks and Regards
    Customer Care
    Tata DOCOMO

  6. #6
    Tata DOCOMO is offline Senior Member
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    Dear Animesh ,

    Please be informed that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  7. #7
    asdwiv is offline Junior Member
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    My name is Ashish Dwivedi and my Number is 9036571022. My mail Id is ashish.dwiv34@gmail.com. I have got a message that I have got special offer of 3G data. If I recharge with Rs.201 I will get 2GB data for 30 days validity. But I didn't got 2GB data. I only got 750 MB. 48 hours also gone and I have called customer care many times but no one is answering correctly. they are just telling me to wait for 10 hours,14 hours,2 hours like this.
    Now my call also not going to customere care.Its telling that all are busy but with my friends number it is going.
    Like me many people are facing this problem kindly take it seriously and take action against them.THIS IS HAPPENING TO ME 2nd time...last time I got the data after 10 days and now again 3 days gone.

  8. #8
    Tata DOCOMO is offline Senior Member
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    Hi asdwiv

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  9. #9
    asdwiv is offline Junior Member
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    Kindly take my complain seriously and resolve it soon

  10. #10
    Tata DOCOMO is offline Senior Member
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    Hi asdwiv

    Kindly be informed that the benefits for Rs.201 has already been credited to the number


    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  11. #11
    asdwiv is offline Junior Member
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    I have got only 750 MB data..But according to the offer I should have get 2GB data.
    My date of using my data is also got over.

  12. #12
    Tata DOCOMO is offline Senior Member
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    Default

    Hi asdwiv

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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