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aircel customer care complaint

This is a discussion on aircel customer care complaint within the Mobile Services forums, part of the Mobile category; this is pertaining to my mobile no: 9782418554 (aircel network). I am fed up of its services. Today the 24th ...

  1. #1
    Unregistered Guest

    Angry aircel customer care complaint

    this is pertaining to my mobile no: 9782418554 (aircel network). I am fed up of its services. Today the 24th of April at 19.01pm i recieved a push message that i am subscribed to a cricket pack worth 10 rupees without my knowledge. On contacting the customer care representative he straightaway refuses to file a complaint, comes up with a solution to deactivate the service without any refund. On requesting him for the appellate authority number he gladly refuses saying that he is not allowed to give those numbers. I did not get proper response from customer care centre.
    I just want that money back in my account as deduction is not justified.
    looking forward to a prompt response.

  2. #2
    Unregistered Guest

    Thumbs down balance deduction

    Dear ,
    I am prateep pattnaik customer of Aircel bearing mobile no.9806950551 recharge Rs.10/- on dt.20-05-2012 .But after sum time service provider deduct my account.several time i request for refund my amount.but no reply.I request all of u Please reject this type of non sense service provider.

  3. #3
    k.satyashivaprasad Guest

    Default complaint regarding gprs speed

    sir
    This is k.satya shiva prasad from andhara pradesh vizag.sir i have recharged aircel mobile no 8801578256 with RC 197 which is gprs pack on 26th of May-2012.actually i has to come 3.5 mbps speed.but its coming only 400 kpps speed.so regarding this i have called aircel costumer care number 198 somany times.but they are not responding well and now its not connecting also.so i got waxed and i lost my patience.so please do the needful.

    Thanking u sir
    k.satyashivaprasad
    email id:satyashivaprasad@gmail.com
    mobile no:9849443420

  4. #4
    Unregistered Guest

    Angry balance cut

    Hello sir,
    I am Hemant sahu my mobile no. 9806168893. From previous several month I am suffering from your extremliy loose and disasters services.Your company had cut so many of my balance from past few months ,and when I acknowledge this things to your customer care representatives they act like king of the world and even don't try to give pains to their fingers.15 days ago this bastard cut my more than 25 rupees like pick pocket cut your pocket and talking to customer care repr. they said Mr. Computer decided that I subscribed the bloody useless service and the your useless investigators do the same and on 3 June they blown my balance again by subscribing bloody caller tune and not taking action on my complaint and refunding my balance since last 4 or 5 days I kept trying and this bastard not answering it , thats why am writng to you wht u can do in this matter.Waiting for your action.
    thank you
    Yours Unfateful Customer
    Hemant Sahu
    9806168893

  5. #5
    mayank123456 Guest

    Angry aircel costumer care complaint

    i want to tell you that i want some information regarding my aircel number but when i call the aircel costumer care number they will give me no response i tried many times but still i am not able to talk with customer care representative officer i want strict action about this thing........

  6. #6
    Avianand89@Gmail.com Guest

    Default Complain For Aircell Distributesr Office Siwan (Bihar)

    Sir Mujhe Ek Reaittler Sim Nahi Mil Raha Hai. Mai Gaya Tha Siwan Ke Office Me To Mujhe Nahi Mila.

  7. #7
    Naveen Yenkuntam Guest

    Default

    Hi this Naveen my mobil no is 8892889175

    I called to customer care and check the plans for 3g she told 2plans one is 128 something and another one is 197 i recharged for 197 i am not getting any conformation mail.i called to customer care after 2hours she told there is no plans for 197rs.
    for that no body can lifted form my number.



    its worst worst network

  8. #8
    Snehita Dutta Guest

    Default Online Recharge Failed .Amount not yet credited to account

    Hi,

    I had made an online recharge of Rs.109 on 01/08/2012.
    The transaction got failed and the amount got debited from my account.
    The amount was supposed to be credited back to my account within 5 working days ,but it is still not credited to my account.
    Request you to please look into this issue and credit back the amount as soon as possible.
    Transaction details

    Transaction ID : MP0812056885
    Transaction Date : - 01/08/2012
    Mobile No : 9806751347
    Amount : Rs.109

    Thanks and Regards,
    Snehita Dutta
    9806751347 /9691632391

  9. #9
    Unregistered Guest

    Angry Air cel stealing money

    air cel have very planned people onside they say cheap call rates we offer and other side wihtout your consent they will activate verious schemes which you dont know but if you have money in your account it is enough for them and if you want to coply on customer care number it is also benifit to the aircel people because it is chargeble call for you aircel is robbing like any thing they are worst then pickpocketers.

  10. #10
    Unregistered Guest

    Default Aircel cutting balance

    Aircel bastards send some bastard subscriptions and cut your balance eventhough ass you dont subscribe, bloody cheaters rascals. Love ,dialtunes oops your balance is zero. Shameless bitches.

  11. #11
    maninder_singh is offline Junior Member
    Join Date
    Sep 2012
    Posts
    1

    Angry complaint about customer care employee :@

    my no. is 9738480909 and last night at 9:30 i recharged 3g and 2g pack of rs 37
    but i did'nt get 200mb of 3g data..when i complained about it to customer care, they told u finished ur 200mb 3g data and they started laughing ..........Without my knowledge they activated missed call alert service n detected 10rs ....plz take action ,,if not gona file a complaint

  12. #12
    Unregistered Guest

    Red face coplain about a aircell customer

    sir, i want the address of the person of9865336782 sim. i receive unwanted messages from this no

  13. #13
    Unregistered Guest

    Angry

    I have been getting messages from this number 8553344901 and they are speaking irrelevant things to me..
    i request you to give a complaint or do something for this person

  14. #14
    kamlesh babu vishwakarma Guest

    Default deduct my cell balance

    dear sir

    myself kamlesh from lalitpur u.p.
    sir today my cell balance deduct 10/- rs,before
    balance deduduct ,we show a msg in my cell,aircelpower,
    but we did not want this facility ,so pls close aircelpower facility,my cell no 8574840063,

  15. #15
    Unregistered Guest

    Angry Customer Care Representatives are Untrained and Illiterate

    I got my 4 numbers port in to Aircel out of which 3 have been ported and 1 is still not. I got it done from Aircel store and they themselves didn't came to know the actual reason that why the number could not be ported from Tata Docomo to Aircel (7696105875) AND MOREOVER the charges for MNP on Aircel's OFFICIAL website are under Rs19 that are also for documentary charges but Aircel store charged me Rs25 per sim a total of Rs100 for 4 numbers. I called customer care from Aircel number and one representative told me that MNP Charges are Rs19 only and said to get refund from Aircel store but the second time i called another representative told me that the charges are Rs30 for MNP. There are bloody illiterate people sitting on the couches and eating mic's provided by AIRCEL,ONE SAYS THAT THIS OFFER IS VALID AND OTHER SAYS NO IT HAS BEEN CLOSED SINCE 2 MONTHS (WHAT NONSENSE). These sort of things happen with me very often. They did not even actually know the reason why my number (7696105875) could not be ported into Aircel though my number is working for more than 90days. I now also couldn't get the actual charges for MNP into Aircel and neither my one number has been ported. Therefore i want justice regarding this request AIRCEL. CHANGE YOUR EMPLOYEES OR TRAIN THEM PROPERLY. This is a very crucial and important job to provide service to public.

 

 

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