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abt mnp tata docomo to airtel problem

This is a discussion on abt mnp tata docomo to airtel problem within the Mobile Services forums, part of the Mobile category; dear air tel mobile no 7842575775 i submitted all the documents on 15/4/2012 after six days i.e 21/4/12 my tata ...

  1. #1
    ramankumar is offline Junior Member
    Join Date
    Apr 2012
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    Post abt mnp tata docomo to airtel problem

    dear air tel
    mobile no 7842575775 i submitted all the documents on
    15/4/2012 after six days i.e 21/4/12 my tata docomo Sim card
    registration failed so i am inserted the new air tel mnp sim but i m
    not getting incoming and out going calls ,when im doing frc(easy
    recharge) it is always shows recharge not successful on your mobile ..

    NOTE: i think problem with mnp so kindly activate my sim bcoz im a
    sales executive person i must and should i need this number ...

  2. #2
    Tata DOCOMO is online now Senior Member
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    Apr 2010
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    Default

    Hi Ramankumar ,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Raman,

    This is to inform you that your concern listed 22 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter

    Facebook - Airtel Presence | Facebook

  4. #4
    Tata DOCOMO is online now Senior Member
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    Apr 2010
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    Hi Ramankumar,

    Please be informed that as per the process, within 5 to 7 working days amount will be re credited to your Bank Account.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  5. #5
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Raman,

    We would like to inform you that your concern listed 22 April 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook

 

 

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