Hello Durgadas,


Kindly share your number with us here http://bit.ly/HhaySU so we can look into the matter and revert at the earliest.

Regards,
Vodafone Customer Care.

Filled the form in given link as you said. I request you to take action against those behind this.I am not a new vodafone customer.

Hello Durgadas,

Thanks for writing to us. Please be assured that we are looking into your concern and we'll have someone get in touch with you as soon as possible. For any further assistance please write to us at vodafonecare.kar@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Karnataka

Vodafone cheating continues...


They are ready to pay only 1341 and they are not ready to explain how does it comes...




My Points


requested to close blackberry prosumer lite on JULY 30th 2011
My billing date 5th of EVERY MONTH.
Last bill which includes above service falsely charged is dated March 05 2012.
I supposed to get refund of 7 months.
August 5th 2011 supposed to be my last blackberry bill.
from September 2011 to march 2012 total 7 months bill has to be paid back to me


That is 299x7 = 2093 (exclusive of tax) i paid for above service because of their cheating.


I got their mail given below


"
Dear Prasoon,

Thank you for your email dated 03-Apr-12 regarding Blackberry charging.

We regret the inconvenience caused and would like to inform you that a waiver of Rs.1341/- has been approved which will reflect in your next invoice getting generated.

In case you need further assistance, do call or email us. We'll do our best to help you.

Happy to help,
Toshika
Corpcare
Contact numbers
Vodafone Care : 111 or +91-9886098860
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91-080 41001011"


I replied


"
I have requested to close my blackberry service on july 30th 2011 and my
billing date is 5th every month. Last bill i have received which
includes blackberry service charge is as given below.

05.02.12- 04-03-12 bill date : 05.03.12 This bill i did not pay yet.

I want all money i paid back including tax for specific blackberry service.

Where did you get the magical figure 1341 ?

You have the responsibility to explain that after a big cheating.
"




Their irresponsible response




"
Dear Prasoon

Thank you for your E mail dated 04-Apr-2012 regarding the BB rental charges

We would like to inform you that the credit of Rs.1341/- is already been processed on 4th Apr 2012 and the details of the credited amount will be reflecting in the Apr 12 invoice.

Also, would like to inform you that we will not be able to pass any more credits as the same was not notified to us at the earliest.

In case you need further assistance, please do call or email us. We'll do our best to help you.

Happy to help,
Martin.
Vodafone Care
For Enquiries: 111 or +91-9886098860
Fax: +91-80- 71711010
For Complaints / Requests: 198
E-mail: corpcare.kar@vodafone.com"




This makes very clear that vodafone has no ethics in business and concentrate on looting customer.

I repeat that I demand compensation.

Hello Durgadas,

We would like to inform you that a credit of Rs. 1341/- has been passed towards the BB rental charges from the month of March to August. Please email us at vodafonecare.kar@vodafone.com if there is anything else we may help with or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Karnataka

Originally Posted by vodafoneindia

Hello Durgadas,

We would like to inform you that a credit of Rs. 1341/- has been passed towards the BB rental charges from the month of March to August. Please email us at vodafonecare.kar@vodafone.com if there is anything else we may help with or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Karnataka

Your post clearly says you are least bothered about customers and *DOESNT WANT TO KNOW* customers problem.

I know that 1341 has been approved/credited and *already* mentioned that in my previous post.

Any idiot will understand that i have been asking for explanation of 1341 from my post which still you refuse to do which is clearly hiding away from your duty.

What nonsense march to august you are talking about???? Stop your lies and show some respect to your job.

Everywhere (this forum as well as my multiple complaints to vodafone) i mentioned i requested to close service on july 30th 2011 and bills in question are DATED from 5th September 2011 to 5th March 2012(7 months).

You can call it august to march.

Learn mathematics and calculate 299 x 7 + taxes and other surcharges paid on that amount and even your stupid march to august logic doesnt add up 1341.

Why are you taking charge of customer care when you cannot understand english language or does not want to understand customer's complaint ?

Stop posting useless messages on this forum shamelessly.

Update : I got message and mail that balance amount 969 has been credited.
Tired of communicating with them and not demanding for any compensation. Atleast happy to get my money back.
And also recieved a mail from nodal office which indicates that they will take corrective action.
Hope for the good.

Hello Durgadas,

We'll consider the feedback shared with us. Do write in for further assistance.

Regards,
Vodafone Customer Care, Karnataka

I am sick of calling talking to customer care and visiting vodafone care center. I got my net cruise(number 8459542760) USB recharged online on 6th april 2012. On 7th april I filed a complaint with vodafone for usb not getting recharged, complaint number APR/222. Last week I was told my money will be refunded and I was suppose to submit my bank account statement at vodafone care which also I did. Still my money has not been refunded. Moreover because of assurance given about my money refund. I got my net cruise usb recharged from vodafone care center paying by card on 16 april 2012, and still my usb is not recharged.
So I have spent about 500 bucks on visiting vodafone spending petrol, mental torture and loss of Rs. 1602/- which are neither refunded nor my usb recharged. Please help me , I am completely mentally tortured as center people say they have sent mail and backend complaint people say its not their duty!

my no. is 9736461822
respected sir,
sir ji maine 58 rs. ka gprs pack activate karvaya tha or pack activate ka msg aane ke baad maine jab net use kiya to unone mera balance kaat liya jab maine customer care per call ki to unone kha ki is me hamari koi galti nhi he ham to balance aise hi kaat lete he ham ko kon puchne wala he bhai unone muj se kha ki aapka pack 4 ghante me activate hota he agr aisa hi hai to une hame msg karke inform karna chahiye ki aapka plan 4 ghante baad activate hoga muje unone is bare me koi information nahi di or balance kaatne ke baad wo hame btate he ki scheme 4 ghante baad activate hoti he sir ji or ye hame gprs balance ki jankari bhi nahi dete jab hamara pack samapt hone wala ho to in ko msg kar ke informe karte rehna chahiye lakin ye koi msg nahi karte sir ji plz mera dedact balance wapis kiya jay aapka bahut bahut dhanywaad hoga

vikas bansal
mob. no 9736461822

Dear Sir,

My name is Kiran. It was regarding for Vodafone new connection the number is 8879123777 it was blocked by me on 10/04/2012 receipt number is 154 through Systematic Knowledge Services Pvt. Ltd which was located at Western Express Highway Andheri (East) the executive name is Mr. Nitin he called on 10/04/2012 Mr. Nitin Number 9167578204 he informed these number is blocked by Mr. Kiran. After two days he on 12/04/2012 there business manager called me his name is Mr. Dharmendra he also told me it will activated. Now after that i was calling to Mr. Nitin regarding for that number. These number was not activated till 21/04/2012. Since on 27/04/2012 called up on Vodafone helpline number 111 they informed these number was given to Mr. Harshil Keni. 8879123777 these number is blocked by me also given on all document on same day 10/04/2012 around 17.00 on evening gave money Rs. 300 also signature on forum half signature on snap and fourm also gave them detail on pen card and driving licence copy. Also visited vodafone lower parel branch had word with Firdouse. my thing is that vodafone is not keeping those words which was given to me and now they are concerning me that they will give me other number why i cant my original number which was provide me 8879123777.

Hello Kiran,

Thanks for writing to us. Kindly share your current and an alternate contact number with us at http://bit.ly/JLCmAV so that we may assist you better.

Regards,
Vodafone Customer Care

Dear Sir,
My name is R.R.Vardhan, i have recently ported my two prepaid mobile numbers from TATA Docomo to yours(Vodafone) network after completion of 3months, I submitted all proofs.In TATA Docomo i am not satisfied with offers, signaling and customer care response.so i ported to Vodafone on 10th july 2012. Till now port is not activated, when i approach vodafone store(which is located at CTM Road, Madanapalle, Chitoor DT, AP) several times they are not responding well and saying that "your present TATA Docomo network not releasing your numbers so we are not able to port". Vodafone store people have given two SIMs, for each they charged 50/-.

I made call to TATA Docomo customer care they told that "from our-side there is no problem once u get unique number you are able to convert".I again contact to vodafone store they are behaving irresponsibly and again saying TATA Docomo network not releasing your numbers.

I am a business man and i have to make many calls, also need 3G net connection. Please try to solve my problem as soon as possible, this is my last request. If problem is not solved i have to choose another network. Why i am paying this much attention is because i had already used your network and i am satisfied with it.


My mobile Numbers, Portability and SIMs details are as below;

1. 9491538151- unique porting code is "TA349666" which is valid upto 25-07-2012. For this vodafone store given SIMs is "H 1 89911 30240 25150 327 9"

2. 9493580792- unique porting code is "TA349623" which is valid upto 25-07-2012. For this vodafone store given SIMs is "H 1 89911 30240 25150 326 1"

Hello R.R. Vardhan,

Please be assured that we are looking into your concern and will get back to you with an update at the earliest.

Regards,
Vodafone Customer Care, Andhra Pradesh.