Dear Sir/Ma'am,

My number is 09829806436. I activated a SMS pack on 26th April, 2012 by dialing *111# and from the same day I have been trying to deactivate the scheme by dialing *111*0#. But whenever I dial the deactivation no. I get a message saying we are not able to proceed your request please try again after some time. I have been constantly trying to deactivate the scheme. Even after calling at 198 every day again and again from 27th April no serious action has been taken. Even when i asked the customer care people to deactivate they gave me fake promises that they have deactivated it and the scheme won't be renewed again the next day. But it renews everyday in the morning. As a result I have been charged Rs. 12 (3*4). The people from customer care has been so rude and ill mannered too.
kindly take necessary actions as soon as possible. As the pack is charging me rs. 3 everyday.

Thanking you
Regards
Pragya Modi

Dear Rituparna ,

This is to inform you that your concern listed 30 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Dear Pragya ,

This is to inform you that your concern listed 30 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter

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Dear Pragya Modi ,

This is to inform you that your concern listed 30 April 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Rituparna Chakraborty,

This is to inform that your concern listed on 30 April 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Dear Sir,
My Airtel No. is 9096036387. I got calls from company for various services again n again and the number pattern is 1400___. Even if I cut the call instead of picking, they activate any DAMN service on my number. I have suggested to take airtel cards to so many friends. We have three airtel sim cards, but the problem is same for all. Please solve it. This time some 'airtel mirchi' service has been activated, and they made my account balance ZERO. If you dont RETURN me my balance, I will stop using airtel and i will not suggest any one to take airtel card. It is totally unfair. I hope Your team will take strict action.
hoping to get good results.
thank you.

-U.S.R.

My number is 9840476369....since 2nd April 2012, i have been receiving a message from Airtel as follows:


"Your Fonebuzz by Fonetwish will be renewed in next 3 days and you will be charged Rs.5 for 5 days from your airtel mobile account. To unsubscribe, dial *515*22#"


This message is very much irritating me. Even after i complained to airtel customer care, this message keeps coming and deducting Rs.5 per day. About 200 rupees have been taken from my account for this unknown service that i haven't ever subscribed. I have these SMS messages in my phone. If needed, i can submit this messages to the court.


This has to be resolved as soon as possible and I have to get my balance that i lost in this thing.

dear sir mera airtel ka sim jiska num hai 9793133456 &9198344966 yeh dono mere num hain 7 din pahle mere dene num kisi ne swap kar liya hai mera jo mere [pas sim hai woh rejagistreation faild likh kar araha hai pls help

Good Day,
Presently i am using a plan for my broadband of 75 turbo.
My plan was to upgrade it to 150 turbo, but when i came to knw that
it will take 1 month for the process, i switched to smart byte, which costed me extra 1499inr for 50GB
during initial days the speed was dedicated 2mbs, but for the past few days, during day time the speed is not
even half of it.
Plz advice

Dear Pragya Modi ,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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Dear Sir

My Name is R.Balamurugan. My No ; 9944869956(Airtel), Today morning Rs.5 have been debited from account without any reason, while I,m checking my balance i found that my amount have been debited .
I have send SMS "LAST' to 121 but no reply.... kindly check & reply me for what purpose it was debited... If any service activated Kindly deactivate immediatly

Regards
R.Balamurugan
Ph;9944869956

Kind Attention Concern Executive
Myself Suraj bearing airtel number 7898814978 M.P & CG region.on 4th May 2012 I got msg from AY-95401 mentioning SMS pack @64 has been renewed on your number.Instead of this so called Message pack renewal, balance was deducting from my main balance account for national and local msgs Rs1.50 and Rs1 respectively.I lodged a complain bravely.Bravely because it took around 45 minutes to talk with the seniors executive because of call drop whenever junior executive was forwarding it to the seniors one.I had no option but to bear with this quite irritating and poor response of airtel..However they registered a complain having ref no CBNRA30507667821. They promised to resolve the issue on or before 6PM of 9th May-2012. In between, i again called and all these above mentioned poor response repeated by airtel customer care executives and again they registered a complain having ref No PR050800201.This time they promise to resolve the issue on or before 1 PM of 9th May 2012.Nothing happened. I just got my message pack renewed having validity period from 4th May 2012 to next one month but those unauthorized and meaningless balance deduction for my messages was not returned neither there was any message or call from airtel regarding this. I would like to name some of the executives i talked with- Mr. Sandeep Sharma, Mr. Gopi Sharma, Mr. Tarun etc.Please do the needful as this matter is not only for wrong balance dedution but also regarding poor and irresponsible service by a great brand compony customer care executives.

Kind Attention Concern Executive
Myself Suraj bearing airtel number 7898814978 M.P & CG region.on 4th May 2012 I got msg from AY-95401 mentioning SMS pack @64 has been renewed on your number.Instead of this so called Message pack renewal, balance was deducting from my main balance account for national and local msgs Rs1.50 and Rs1 respectively.I lodged a complain bravely.Bravely because it took around 45 minutes to talk with the seniors executive because of call drop whenever junior executive was forwarding it to the seniors one.I had no option but to bear with this quite irritating and poor response of airtel..However they registered a complain having ref no CBNRA30507667821. They promised to resolve the issue on or before 6PM of 9th May-2012. In between, i again called and all these above mentioned poor response repeated by airtel customer care executives and again they registered a complain having ref No PR050800201.This time they promise to resolve the issue on or before 1 PM of 9th May 2012.Nothing happened. I just got my message pack renewed having validity period from 4th May 2012 to next one month but those unauthorized and meaningless balance deduction for my messages was not returned neither there was any message or call from airtel regarding this. I would like to name some of the executives i talked with- Mr. Sandeep Sharma, Mr. Gopi Sharma, Mr. Tarun etc.Please do the needful as this matter is not only for wrong balance dedution but also regarding poor and irresponsible service by a great brand compony customer care executives.
"

hi my no. is 9871661612 airtel is deducting my balance continuesly without my knowledge we are complaining again & again & each time they have started new services or even without that deducting my balce some time 20 rs some time 15 rs some time 10 rs without any reason . if the problem not solve i will definately port my no. in next few days.