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Airtel ->Vodafone - MNP - Data Plan Issues

This is a discussion on Airtel ->Vodafone - MNP - Data Plan Issues within the Mobile Services forums, part of the Mobile category; I recently got my number ported to Vodafone through a direct sales channel namely Axis Enterprise. I got a corporate ...

  1. 03-13-2012, 02:18 PM #1
    arunchandrasekar
    arunchandrasekar is offline Junior Member
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    Default Airtel ->Vodafone - MNP - Data Plan Issues

    I recently got my number ported to Vodafone through a direct sales channel namely Axis Enterprise.
    I got a corporate connection and I was promised that once my number gets ported, all I have to do is send an email to get my data plan activated.

    Number got ported on 8th Mar 2012. Sent a mail to axis enterprises the same day requesting activation of data plan.
    It took them 5 days to get it activated. And finally when they did, they activated a plan meant for data cards thus disabling my voice plan.

    My outgoing is blocked since today morning and when I contact Vodafone, they say that they cannot help me regarding this and Axis enterprise can only do something about it.

    Axis enterprise wants 24 hours to get this fixed! How ridiculous is this to put a new customer through such a pain process?
    I desperately want to go back to airtel now but I am guessing I am stuck for the next 3 months.
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  2. 03-14-2012, 11:42 AM #2
    vodafoneindia
    vodafoneindia is offline Banned
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    Hello Arunchandrasekar,

    Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/ws3eQC we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

    Regards,
    Vodafone Customer Care
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  3. 03-14-2012, 12:11 PM #3
    vodafoneindia
    vodafoneindia is offline Banned
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    Hello Arunchandrasekar,

    Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/ws3eQC we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

    Regards,
    Vodafone Customer Care
    Submit Complaint.. Submit Complaint..
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