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Airtel - worst customer treatment

This is a discussion on Airtel - worst customer treatment within the Mobile Services forums, part of the Mobile category; Issue caused by Airtel Proof Bill is missing as an attachment. Paid( American Express) the amount till Sept, without bills.(referring ...

  1. #1
    Praveen Shetty is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default Airtel - worst customer treatment

    Issue caused by Airtel Proof
    Bill is missing as an attachment. Paid( American Express) the amount till Sept, without bills.(referring to airtel.in)
    Transaction failed and the same has been put forward to Airtel. They mentioned about the server issue. Available
    Password didn’t work and even though it is proper , I have changed the password. Available
    I have applied for a new corporate card and when I wanted to make a payment, it was not possible through portal. Available
    Complained this to support. Still no help. Available
    Sent a mail to support for help and resolve the issue. No call from the support. Available
    Priya – from airtel asks me to come to office and then do the payment. After all this I said “OK” . And I have intimated about my busy schedule and SMS was sent to her for tentative day I shall be able to come.
    In spite I received SMS from number -09902496702, that we will put a case in lokadalat. Without asking where is the issue. Available

  2. #2
    Unregistered Guest

    Default Airtel really worst net work

    airtel network really cheap and worst network in ap.plz dont chose airtel

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    32,274

    Default

    Namaste,

    ( airtel really worst net work)

    This is to inform you that your concern listed 7 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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