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Unauthorised deduction tata docomo

This is a discussion on Unauthorised deduction tata docomo within the Mobile Services forums, part of the Mobile category; Dear Sir, I am Ajay Kumar Napit from Bhopal Having Connection TATA DOCOMO Mobile(8962115308) in bhopal The problem is that ...

  1. #1
    ajay_0111 is offline Junior Member
    Join Date
    Jul 2011
    Posts
    1

    Angry Unauthorised deduction tata docomo

    Dear Sir,

    I am Ajay Kumar Napit from Bhopal Having Connection TATA DOCOMO Mobile(8962115308) in bhopal The problem is that while surfing in my mobile on the date of 11 feb 2012 suddenly i got message my inbox which came from TA-HUWWWAP (Thanks for downloading Valuepack : Fun Unlimited on TATA DOCOMO 3G Life WAP Service. You've been charged Rs. 49.0/-.)

    but i have'n use any kind of that service They deduct wrongly amount on my TATA DOCOMO account and now they are not giving me refund that amount 49rs. . they say that u have click & downloaded CONTENT and charges taken. that is totally false. i didn't download any content. so please rectify this error as per as soon.

    Regards,
    Ajay Kumar Napit

  2. #2
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
    Posts
    7,691

    Default

    Hi Ajay,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    TATADOCOMO is offline Senior Member
    Join Date
    May 2010
    Posts
    187

    Default

    hI Ajay Kumar,

    As per our records no wrong deductions have been found. Hence we are unable to process your request of refund & Also there is no VAS pack activated in your number.



    Thanks and Regards
    Customer Care
    Tata DOCOMO.


    Quote Originally Posted by ajay_0111 View Post
    Dear Sir,

    I am Ajay Kumar Napit from Bhopal Having Connection TATA DOCOMO Mobile(8962115308) in bhopal The problem is that while surfing in my mobile on the date of 11 feb 2012 suddenly i got message my inbox which came from TA-HUWWWAP (Thanks for downloading Valuepack : Fun Unlimited on TATA DOCOMO 3G Life WAP Service. You've been charged Rs. 49.0/-.)

    but i have'n use any kind of that service They deduct wrongly amount on my TATA DOCOMO account and now they are not giving me refund that amount 49rs. . they say that u have click & downloaded CONTENT and charges taken. that is totally false. i didn't download any content. so please rectify this error as per as soon.

    Regards,
    Ajay Kumar Napit

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