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Amount Deducted by Airtel without any service

This is a discussion on Amount Deducted by Airtel without any service within the Mobile Services forums, part of the Mobile category; Dear Sir, Iam Lokesh Tailor from Rajasthan, My mobile No. 9166717902 (Airtel sim). i had balance in my sim rs. ...

  1. #1
    Lokesh Tailor is offline Junior Member
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    Default Amount Deducted by Airtel without any service

    Dear Sir,

    Iam Lokesh Tailor from Rajasthan, My mobile No. 9166717902 (Airtel sim).

    i had balance in my sim rs. 36/- approx till yesterday & today i see rs. 6/-. Approx 30/- deducted by Aitel without any service activation. I talk with customer care but he not give me satisfied answer. Please doing the needful.


    Thanks & Regards
    Lokesh Tailor
    Mob. 9166717902
    lokesh.kothiya@gmail.com

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Lokesh ,

    This is to inform you that your concern listed on 11 Feb 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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    Dear Lokesh ,

    This is to inform that your concern listed on 11 Feb. 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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    shrinivas chinthala is offline Junior Member
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    Post Amount Deducted (9860555155)

    Hi,
    Myself Shrinivas Chinthala and I am a consumer of airtel prepaid mobile service. My mobile number is 9860555155.
    Without any reason airtel deducts amount from my mobile. Here are few instances -
    On 15 to 18 Feb 2011 they have deducted around Rs 271. There were some other instances also happened before but I could not recall the exact details. So when I noticed that its becoming frequent, I launch a complain on 16 and 17 Feb 11 by calling the customer care. After I launched the complain airtel again deducted an amount of around Rs 99 today (17th Feb).

    What is this and what type of Services is provided by this Airtel.
    This is only a Cheating from Airtel and For this cheating there is no way to get any Justice and I don't have any ray of hope to get my balance return. I have only the way to waive off the services of Airtel. If u want dot change my sim service then provide my full amount of money.

    Now I m thinking to leave the services of Airtel and to take this matter in Consumer Court.

    If u have any other way to solve this problem, please suggest me. My e-mail Id and Phone no. is Written below:
    email – Shrinivas.chinthala@gmail.com
    phone – 9860555155/9822676089

  5. #5
    Airtel_Presence's Avatar
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    Dear Shrinivas,

    This is to inform you that your concern listed on 19 Feb 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  6. #6
    tajmahal is offline Junior Member
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    This is to inform you that your concern listed on 11 Feb 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for [COLOR=#009900 !important]further details[/COLOR] of your concern as the need ar

  7. #7
    Lokesh Tailor is offline Junior Member
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    Dear Team,

    Thanks for solve my problem.

    Regards
    Lokesh Tailor

  8. #8
    Airtel_Presence's Avatar
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    Dear Lokesh ,

    We would like to inform you that your concern listed 11 Feb. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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    Dear Shrinivas,

    We would like to inform you that your concern listed 19 Feb. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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