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not in service issue by Idea, airtel

This is a discussion on not in service issue by Idea, airtel within the Mobile Services forums, part of the Mobile category; Hello this is inder i was an exciting costumer of airtel and due to some service issue i successfully port ...

  1. 02-11-2012, 10:08 AM #1
    indermsb
    indermsb is offline Junior Member
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    Exclamation not in service issue by Idea, airtel

    Hello
    this is inder i was an exciting costumer of airtel and due to some service issue i successfully port in in idea 10 days ago., but the issue is i am having a problem in my number that people trying to call me they hear this massage that this number is not in service before i was thinking that this problem i had came with vodafone only but now i get to know from many other oprator like tata, bsnl, rajasthan, and many more, i tried to call on costumer care also but they don`t have any answer to say me, they are saying me it happen bcz of airtel, i don`t understand why airtel doing this when i am in idea now, i am facing a lot of problem and also i am missing my lots and lots of important calls, if you can slove this problem otherwise i need to take some legal action again it.
    Last edited by indermsb; 02-11-2012 at 10:09 AM. Reason: name mention
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  2. 02-13-2012, 10:51 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is online now Senior Member
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    Dear Inder,

    This is to inform you that your concern listed on 11 Feb 2012. has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback
    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. 02-14-2012, 10:19 AM #3
    indermsb
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    I am avilable online at inder.msb@gmail.com also the problem is not yet solve from both side, i am not able to get any kind of call from any one...some time people trying to calling me for whole day and i didn`t know about it.
    please resolve the problem as fast as you can....
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  4. 02-14-2012, 10:36 AM #4
    indermsb
    indermsb is offline Junior Member
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    and this massage is regarding Idea , as i am having a problem in their network they should have inform me about the service status but i don`t know what extreme reason when i tried to call costumer care they told me they are doing something to resolve my issue but they won`t be able to gave me specific time or date when it will be resolve then i was trying to contact IDEA NODAL OFFICER no one is taking my phone there, then i was trying to contact the IDEA APPELLATE Authority but again not taking my phone, i don`t know what to do
    please someone take this serious and do something ...
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