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Airtel: No signal at home
This is a discussion on Airtel: No signal at home within the Mobile Services forums, part of the Mobile category; Hi, I have been a Airtel customer for around 8 years. We moved to a new house around a year ...
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About LinkBacks- 02-10-2012, 11:24 AM #1
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Airtel: No signal at home Hi,
I have been a Airtel customer for around 8 years. We moved to a new house around a year and a half ago.
Signal strength in the new house is very weak. I had called customer service around november 2009 to register a complaint on the signal issue. The issue was prolonged to March 2010 and I was asked to wait for another month and I finally had to give up on the Airtel Service Technician who was to visit my house and examine the signal strength.
Finally when MNP arrived, we initiated the process and then Airtel support staff called us and hurriedly packed another Technician after explaining that the Airtel tower was close to 300 meters from our place. The Service Engineer bluntly told us that we would not recieve any support from Airtel and I will have to shell out around 16thousand rupees for a Signal booster if we would want to continue with Airtel, since the revenue generated from the building does not meet the criteria.
Unfortunately Airtel is the only service provider at home and we cant divert calls to landline from a airtel cell phone... Wonderful...
If IDEA, VODAFONE, DOCOMO, BSNL can provide signals at home why not airtel..?
Why do I have to pay the rental charges if I do not get the service with in Bangalore CITY...?
- 02-13-2012, 09:14 AM #2
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Dear Jaideep,
This is to inform you that your concern listed on 10 Feb 2012. has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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- 07-17-2012, 06:24 PM #3Unregistered Guest
Airtel: No signal at office My name is Rupesh kumar
My mobile no 9840282561
My Office no 044-42862065
My email Id - mogilirupesh@hotmail.com
- 07-18-2012, 04:04 PM #4
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Namaste Mr. Kumar,
This is to inform you that your concern listed 17 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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- 07-18-2012, 09:39 PM #5
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Provide me airtel network Dear Sir. I am using airtel sim card last 5 year and i have last 2 year leave many times complant in costomer care and nodal officer but his not solve my complaint. and am port this sim card in last 6 month in vodafone oprator this oprator gives me best network and best offer. but i am once again come in airtel network. when here network problem solve. plz provide me netork i am using many airtel sim card and also used my many friends sim card but here is np network. mo no. 9970392034.
- 07-20-2012, 11:56 AM #6
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Namaste Mr. Singh,
This is to inform you that your concern listed 18 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedInLast edited by Airtel_Presence; 07-23-2012 at 11:50 PM.
- 07-23-2012, 11:50 PM #7
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Namaste Mr. Singh,
This is to inform you that your concern listed 18 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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- 07-25-2012, 01:13 PM #8
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I have been airtel (delhi) customer since the time airtel started offering cell phone services and have several connections from Airtel Mobile, Landline and Broadband. I had made a complaint reference number- 43149549 back in April 2012 regarding poor cell phone signal/reception and have been continuously following up on that, many times I was told that the network team person will call back in 2 hours but I never received a call. To my surprise they told me the ticket has been closed in June 2012 as they were not able to reach me, well since no call came then how could they reach me. Anyways, overall the experience has been quite bad with regards to this particular issue and I had made sure they put in the notes of all the times I had called to follow up (don't know if they actually did that). Now how can I get this resolved, any assistance from airtel shall be highly appreciated.
I have also entered the complete info on their following site-airtel.in/airtelpresence
Reference number for that is- PO072500053Last edited by amit2012; 07-25-2012 at 01:23 PM.
- 07-26-2012, 03:13 PM #9
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Namaste (amit2012 ),
This is to inform you that your concern listed 25 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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- 07-28-2012, 11:08 PM #10Jaffer Guest
No Signel From Airtel in chennai In Chennai Main Angappan Naiken Street House No.1-5 Are no signal from Air tel So kindly Conway The Valuable Team.
Regards
Md jaffer
9600173174.
- 07-30-2012, 09:05 PM #11akkisting007@gmail.com Guest No signal while rainfall
Hello,
I think here some installation problem or set-top box problem in my Airtel digital TV connection. In my DTH, while rain falling DTH show me no signal but at the same time my another DTH connection work properly.
So I need to solve this problem of no signal as posible as fast.
- 08-02-2012, 01:58 AM #12
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Namaste (amit2012 ),
This is to inform that your concern listed on 25 July 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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- 08-02-2012, 02:43 AM #13
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Namaste Mr. Kumar,
This is to inform that your concern listed on 17 July 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn
- 08-02-2012, 11:40 PM #14
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Namaste Mr. Singh,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn
- 08-04-2012, 01:43 PM #15Unregistered Guest Signal issue
Hi
Im staying in Silver tone society with almost 300 families
The signal strength is so poor that i have to go out each time out of the house to make a call
If airtel is able to do the same, can guarantee all 300 families shall be switching to airtel instantaneously
Please revert regarding possibility of the same
Regards
Gitansh
8130775757
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