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Vodafone customer care misbehaving with customers

This is a discussion on Vodafone customer care misbehaving with customers within the Mobile Services forums, part of the Mobile category; Yesterday i.e. on 8.02.2012, I got call to one of my vodafone no. from customer care (Ahmedabad Vodafone Customer care) ...

  1. #1
    polamara is offline Junior Member
    Join Date
    Feb 2012
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    Thumbs down Vodafone customer care misbehaving with customers

    Yesterday i.e. on 8.02.2012, I got call to one of my vodafone no. from customer care (Ahmedabad Vodafone Customer care) and cut down the call without answering anythng. Immediately after the call, i received messages saying Rs. 23 debited to activate bonus STD which i have'nt asked to activate. On calling back customer care they are telling that i asked them to activate it. Its an irrational behaviour from such a reputed company. Customer care executives are taking it granted what ever thet think. Its the time to teach this bloody cheating organisations how to behave with customers.

    _ Ravi Kumar
    Ahmedabad

  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Dec 2009
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    Hello Ravi,

    We regret any inconvenience caused. Please share your number with us here Vodafone India - Complaints - Requests - Enquires We're keen to address your concern at the earliest.

    Regards,
    Vodafone Customer Care

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