Dear Ramakrishna ,

This is to inform you that your concern listed on 07 Feb 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Well the speed issue has been resolved as of 12 Feb 2012 but what about my lost usage/free data? and the money i had spent recharging to use the so called 3g? Because out of the one month validity i was able to use it for hardly A week and the issue gets over exactly two days before it ends? As in what can be done for that? And thanks for resolving the speed issue atleast this method gave me a bit of relife while the customer car keeps mocking me with new answers every time.

Thank you,
Ramakrishna D
+919566263663

Dear Ramakrishna ,

This is to inform you that your concern listed 07 Feb. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hello Rakesh

Sorry to say but i havent recived any sms or calls from any one as of now. I can privide my e email id if needed for contact purpose.

Regards
Ramakrishna D
+919566263663
Ramakrishna.d3@gmail.com

As on 16 Feb 2012
I had recived a call from a lady working with airtel on 15th around 4pm askin me if my 3G speed issue has been resolved and when i askd when my STOLEN data will be refunded she jus said "that is not my concern i jus calld up to enquire about the speed issue because you complained in the consumercourt website" and hung up statin have a nice day with airtel.
And i had recived a call from a gentle man on 14th of feb around 12:30 asking me about my STOLEN data complaint and claimed that i still had 1.2GB of data left in my account and that i was not supposed to be charged for data usage till i use the free data and asks me WhY i was bein charged??? Jus what are you people getting at i dont understand and he even said as a compensation my 3G pack validity will be extend for a week from the expiry dare which was 15 feb 2012. But the lady said its not her concern. I have records of the calls that i have recived with the entire conversation along with the phone numbers. I pay thousands to get a good network but instead jus get robbed? And playing me for a fool statin this guy will rezpond for this and she will respond for that?? I have all the proof i need to prove it anywer that i was made a fool into recharging for the benifits that i am supposed to get for those recharges. And i dont want to be fooled more by you people. If i do not get a proper response am going to the press for false information and money scamming and intellectual property damage and mental pressure by the so called Indias Leading Network Airtels fooling scam. Because what you shud understand is that we people dont print or make money from nothing. Its our hard earned cash that we get cheated on. And am duly sorry if this seems a bit rude but i just cant stand whats hapening.

With Regret for choosing Airtel
Ramakrishna D
+919566263663

Dear Ramakrishna ,

We would like to inform you that your concern listed 07 Feb. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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