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No Gateway reply

This is a discussion on No Gateway reply within the Mobile Services forums, part of the Mobile category; 1. I am Thiruvanan, Currently residing at Old Washermenpet, Chennai 21. My mobile no is 9003049491. I am regular user ...

  1. 02-06-2012, 08:46 AM #1
    thiruvanan17
    thiruvanan17 is offline Junior Member
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    Angry No Gateway reply

    1. I am Thiruvanan, Currently residing at Old Washermenpet, Chennai 21. My mobile no is 9003049491. I am regular user of Airtel - Mobile Office GRPS (198 rupees pack). For last 2 weeks i am facing a problem of ' NO GATWWAY REPLY' while i connecting through mobile. After 4 or 5 attempts of showing 'NO GATEWAY REPLY' , Mobile Office Internet is connecting at the 5th time. Its just irritaitng me to use the internet.

    2. Mobile Office is giving 20 kpbs at some time and gives low speed of just 5 to 6 kbps at many times.

    Resolve these problems as soon as possible.
    Last edited by thiruvanan17; 02-06-2012 at 09:01 AM.
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  2. 02-08-2012, 01:30 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Thiruvanan,

    This is to inform you that your concern listed on 06 Feb. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. 02-10-2012, 11:09 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Thiruvanan,

    We would like to inform you that your concern listed 06 Feb. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Twitter
    Facebook - Airtel Presence | Facebook
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