Hello,

If the customer care people are not solving you problem then the next step is to send a written notice to the Airtel Chairman via registered post. But before that we need some basic information from your side.
1) Your full billing address

Thanks

My full billing address is as followed.

Shende House,
5 benham Hall X lane,
Girgaon,
Mumbai 400004

Hello,

Send a Notice to the below mentioned address:

Airtel Telecom Nodal Officer

Bharti Airtel Ltd.
7th Floor Building No 7
Interface Mind Space
Link Road
Malad West
Mumbai 400064
Maharashtra



Thanks


Note: Send the notice through registered post only



For Notice reference : videocon fridge


Thanks

I had sent an email to Nodalofficer.Mumbai@airtel.in 3 days back comlaining the same but I haven't received any feedback. I am sending this notice to Airtel Telecom Nodal Officer via registered post now.

Hello Friends
I am using Airtel postpaid Connection from 2001 I am a regular customer of Airtel I have a total of 6 connection I love the the service but now I am getting problem from it.
From last few years Aitel has online paying option so I am paying my bill online from past 4 year without any quries because as I know airtel never cheats I use to pay my bill before the dud date as we know we will get out bill after the due date and when I saw my bill few days back I was really chocked by seeing
International outgoing calls package
Unlimeted internet usage both were activate which I never do when I went to the local office here they said me to go in head office in Hyderabad and I hav a personal tak to there manager and when I saw the details it shows that International calls is activated from past 7 months and and Intetnet is been activated from last 3 years which I never know we trust airtel so our company workers use to pay is regularly the amount directly and when the airtel office manager saw the details it shows from last 3 years I never use even a single kb of internet as its my business phone I will be on calls only and the amount was of Rs 18000/- and other was of international calls which was around Rs 750/- they booked the complain and later I got a call and they just refunded me 750 as if I am fool and said we will not give you that money as it is too old and suddenly they change saying that in unlimited plan we cant trace how much data is been traced.. and just made me fool
So is there any one who can help me I am ready to go anywhere also I am ready to book a case again airtel please help.
Thanks.

Dear Customer (Airtel postpaid ),

This is to inform you that your concern listed on 14 April 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Customer (Airtel postpaid ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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