Originally Posted by sandy9123

In the year July 2010 I went to TATA HUB (TVH) to get a problem regarding wrong balance deduction resolved but they told me that the number was not on my name so they could not help me. I then told them to deactivate the number but they told me to destroy the SIM and to wait for 6 months and the number would get automatically deactivated. It has been 20 months since then but the number is still showing active on your record. As per the 6 months no usage policy of TRAI it should have been deactivated by now. I am worried if you guys are running a scam or what. Also a great neglect is equal to fraud. So tata indicom is doing a fraud. First, you changed the documents. Now you are violating the TRAI rules. Kindly reply. And if possible deactivate the number as per 6 MONTHS NO USAGE POLICY - TRAI RULE as I don’t want to be a victim of fraud.
Number is 9213286917 – TATA Indicom CDMA

Dear Mr. Sandy,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.