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Poor Customer care official response ( Airtel ) 
Submit Complaint..This is a SCAM by airtel - Here is what happened to me - They are doing it deliberately and siphoning money in this way I have an airtellandline/dsl since 2005 but I have been having constant
disturbance on my line. As these were not rectified, I bought an airtel sim
card and gave as my verification details - a copy of my passport, my driving
licence and airtel landline number. I also put an additional recharge of Rs
500. (mobile no 9910372318) packed Nov 2011 - activated on 20.12.2011.
Further, I got a verification call in which I verified all the details. A few
days later, I found my number blocked and I was asked per mobile to verify my
account, I did so but it was not actiivated. I called again and the lady
started misbehaving and started asking me my 'marital details'. This is a sheer
breech of privacy. Finally I got someone on the line who activated my calls.
Yesterday suddenly my sim was blocked saying that it could not be verified.
This is all the more absurd as I had earlier received a payment alertfrom
airtel regarding my landline/dsl though I had not registered my number.
Subsequently Icalled the customercare for mobiles but 3 times the phone was put
down on me.
Finally I called up several other numbers and got the following 9818334865
(nodal officer Vikrant Pandey. I spoke to a Mr Vijay who said the problem would
be immediately rectified. He gave me a REF No: F-989873876 and siad I should
dial 46081111. I called there and gave them the Ref. They said they could do
nothing and that I should call up yet another number 9818334865. There I spoke
to a Ms Nasim who said that the reason the verification had failed is that the
number was to be in the name of a Sunita devi. Therefore I shouldresubmit my
documents to the Relationship Centre and it would be immediately activated. I
went to the Centre and the man started misbehaving and when I asked him for his
name, he refused to give it. Furthermore he threatened me and told the others
that they should make sure the problem was not rectified. He then said it was
the fault of the dealer. I subsequently went to the dealer who showed and gave
me back the form that had been filled in which clearly shows my name, my
landline number and all my documents attested. No reason had been given by
airtel as to why the papers were returned. This is pure cheating and a SCAM.
