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Network Issues in Airtel

This is a discussion on Network Issues in Airtel within the Mobile Services forums, part of the Mobile category; Dear Sir/Madam I am using my airtel connection séance last 5 year and my mobile no. is 9974177092 and the ...

  1. 01-23-2012, 03:04 PM #1
    neeraj2984
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    Default Network Issues in Airtel

    Dear Sir/Madam

    I am using my airtel connection séance last 5 year and my mobile no. is 9974177092 and the account no. is 111-100723353. I am the privilege customer of Airtel India ltd. But talking about the service and network issue the airtel have become worst and worst. A pathetic service and problematic service I have faced.

    Since last 2 months I am facing the network problem at my office and my billing address that’s my home place. The problem that I m facing are as under,
    1. At my office : my office address is 10th floor, commerce center, opp. BBC tower, Sayajigunj, vadodara – 39005. On this address only 1 or 2 signal are shown and many a times during the call the signal goes disconnected so because of this during the call the opposite caller word are not clear and they get cut during the call.
    2. At my Home address – my home address 5, kamla Nehru park soc., nr. Mehsananagar garba ground, nizampura, vadodara. – 390002. On this address I m facing the same problem of network but the problem is in the night after 12am to 8am the network gets lost. On my mobile signal are shown full but any other person who trys to contact me in between this time he hears “out of coverage area” or “mobile is switched off” that had made me in trouble. Because of this issue any emergency call in the night I cant receive it and many a time I have to face a very major issue because of this.

    For this I have logged many complain to airtel by calling the customer care no. 121 and registered the new complaint but they have not taken any action regarding this the recent complaint no. is 41728778. They say that there is no any problem and close the complain without listening to me. So I m fed up with them .

    So I humble request you to Kindly look into this matter and please please solve my problem as soon as possible.

    Warm regards.

    Neeraj Suthar
    Vadodara
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  2. 01-27-2012, 11:56 PM #2
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    Airtel_Presence
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    Dear Neeraj Suthar,

    This is to inform you that your concern listed on 23 Jan. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. 02-05-2012, 05:13 AM #3
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    Airtel_Presence
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    Dear Neeraj Suthar,

    We would like to inform you that your concern listed 23 Jan. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. 04-23-2012, 06:35 PM #4
    Unregistered Guest

    Thumbs down Airtel network problem

    i am using airtel no and dongle.i am facing severe problem of network inside building in gr noida.already complaint no-CIN DL30402808032 on 02 april 2012.my mob no 9971024010.
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  5. 05-04-2012, 11:05 PM #5
    DR RAHUL SANKHE
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    Post Complent for unavilability of airtail network.

    Dear sir,
    I am dr rahul sankhe. I having 9960882573 this airtail network since 2002. Sir i am leveanig in Talvada, Tal- vikramgad , Dist thane , state - maharashtra. Their is not avilable of airtail network. SIR, Talvada is 8km from NH-8 NATIONAL HIGHWAY. Routinly thir is every after 15 min gov buses are running between thane - talvada- dahanu , bhivandi - talvada- dahanu, shirdi - talvada- dahanu, vikramghad-thane - talvada- dahanu, pune-thane - talvada- dahanu. ahmadnagar-thane - talvada- dahanu and many more. Sir so would like to request you to provide network service at Talvada, villlage in Tal- vikramgad .

    Thanking you

    DR RAHUL SANKHE

    9960882573
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  6. 05-08-2012, 11:57 AM #6
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    Dear Rahul,

    This is to inform you that your concern listed 04 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
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  7. 05-10-2012, 01:02 AM #7
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    Dear Rahul,

    This is to inform that your concern listed on 04 May 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  8. 05-12-2012, 01:00 AM #8
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    Dear Customer (9971024010),

    This is to inform you that your concern listed 23 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  9. 05-12-2012, 01:01 AM #9
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    Dear Customer (9971024010),

    We would like to inform you that your concern listed 23 April 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  10. 05-19-2012, 07:01 AM #10
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    Dear Rahul,

    We would like to inform you that your concern listed 04 May 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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