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Unfair deactivation of my pre-paid Airtel number

This is a discussion on Unfair deactivation of my pre-paid Airtel number within the Mobile Services forums, part of the Mobile category; Airtel Customer Service - Please assist in this matter. I have had the number for over 3 years and this ...

  1. #1
    Ajwani is offline Junior Member
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    Angry Unfair deactivation of my pre-paid Airtel number

    Airtel Customer Service -

    Please assist in this matter. I have had the number for over 3 years and this is how my business and family reaches me.



    Rgds
    Meenu
    Last edited by Ajwani; 04-20-2012 at 10:31 AM.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Meenu,

    This is to inform you that your concern listed on 21 Jan 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. #3
    sajan johnson is offline Junior Member
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    Angry Barring of aircel incoming and outgoing calls.

    Dear sir

    I am sajan t j working at L&T ship building pvt ltd. Chennai.

    As per the company demand i applied for a post paid (CUG)connection with address proof, copy of company job offer letter and photo on 19.12.11 to one aircel person who also given me a sim card. It didn't activated and lot of times i communicated with the customer care officer, all times they replied technical problem. They didn't gave any solution.

    So, again i applied for a new postpaid(CUG) connection (MOB :7299009950) and submitted all datas like above procedure directly to aircel office at spencer plaza ,chennai on 10.01.12 and it activated within 48 hrs. Two times i given the date and time when i will be there at my house, Nobody had came for verification over that they barred my incoming and outgoing calls without any prior information. Till somany works are pending for me, with this today i got a lot of shouting from my managers because of right time communication. This is too bad no one will do like this.

    I wish to activate it today itslef. After 5.00 pm today and tomorrow i will be there at home.

    local address : flat no:4, house no:2
    hemachandra nagar, ratna avenew, Minjur post
    pin 601203

    SAJAN T J
    07299009950
    EMIL: sajanjohnson@ymail.com
    L&T Ship building pvt ltd, chennai

  4. #4
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Meenu,

    This is to inform you that your concern listed 21 Jan. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at airtel: About bharti airtel: Feedback .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  5. #5
    Airtel_Presence's Avatar
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    Dear Meenu,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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