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Submit Complaint..Still no one Airtel called me to ask the problem. This shows how irresponsible are they towards their customers.
This is a discussion on MNP Rejected Second Time #9967801017 within the Mobile Services forums, part of the Mobile category; Hello Everyone, I am existing Airtel Prepaid User ( 9967801017 ). I applied for Portability request from Airtel to Vodafone ...
Junior Member
MNP Rejected Second Time #9967801017 Hello Everyone,
I am existing Airtel Prepaid User (9967801017). I applied for Portability request from Airtel to Vodafone on Friday, January 13, 2012 and was rejected second time. First time I was rejected because my number was connected for less than 90 days and this time it was rejected because Airtel Team committed that I have some contractual obligation with them. The story is when I applied on Friday (Jan 13) with UPC Code AM135947 I started receiving calls from Airtel on Saturday (Jan 14) onwards till Tuesday (Jan 17). They were offering me good tariff offers and were trying to convince not to move from Airtel. I completely disagreed to any of their offers then on Wednesday (Jan 18) I received message that “your current operator has rejected due to there are subsisting contractual obligation from the subscriber agreement”. Where else I have never agreed to their offers or contracts. This is a very cheap trick played by the background team. This shows how they treat their customers and how they can cheat them easily. Henceforth I will not at all recommend anybody to go with Airtel. Although I don’t know what the next steps would be taken from their side but I am fed up of the kind of service they give to their customers. If anyone in Airtel is trustworthy I request you to please look into this issue and get my portability done as early as possible because my entire friend circle is with Vodafone. PLEASE HELP!!!
Regards,
Shrikant
Junior Member
Still no one Airtel called me to ask the problem. This shows how irresponsible are they towards their customers.
Senior Member
Dear Shrikant,
This is to inform you that your concern listed on 20 Jan 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
Facebook - Airtel Presence | Facebook
Senior Member
Dear Shrikant,
This is to inform you that your concern listed 20 Jan. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at airtel: About bharti airtel: Feedback .
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
Facebook - Airtel Presence | Facebook
Senior Member
Dear Shrikant,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
Facebook - Airtel Presence | Facebook
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