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Airtel started unwanted service

This is a discussion on Airtel started unwanted service within the Mobile Services forums, part of the Mobile category; Dear sir,i am a prepaid customer of airtel.My mob.no.is 9351343661.A service called games club was automatically activated on my mobile ...

  1. 01-12-2012, 09:28 AM #1
    Deepak maheshwari
    Deepak maheshwari is offline Junior Member
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    Thumbs up Airtel started unwanted service

    Dear sir,i am a prepaid customer of airtel.My mob.no.is 9351343661.A service called games club was automatically activated on my mobile no.and daily deduction of rs.5 was being done.I called to customercare regarding discontinuationof service and return of my money on 5,6,7,8,9,10,11th of january.Again and again same thing was repeated that your service has been stopped.But due to some reason my balance is still being stolen by airtel company.Today also my balance was deducted. Now I am fed up with all this meshup.I want my whole money back as well as really ethical assurance that my balance will not be deduced from tomorrow onwards.My mob.no.is 9351343661.
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  2. 01-16-2012, 12:49 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
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    Dear Deepak,

    This is to inform you that your concern listed on 12 Jan 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. 01-17-2012, 09:38 PM #3
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    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Deepak maheshwari,

    This is to inform that your concern listed on 12 Jan. 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  4. 02-11-2012, 04:50 AM #4
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Deepak,

    We would like to inform you that your concern listed 12 Jan. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Twitter
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