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not solving network issues from 30 days

This is a discussion on not solving network issues from 30 days within the Mobile Services forums, part of the Mobile category; I am Mr. Suraj Gamare working as an Architect in Mumbai. Reliance network service is pathetic I had 8 complaint ...

  1. #1
    surj.gams is offline Junior Member
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    Jan 2012
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    Thumbs down not solving network issues from 30 days

    I am Mr. Suraj Gamare working as an Architect in Mumbai. Reliance network service is pathetic I had 8 complaint numbers. There customer care is just giving time of 3-3 days, & telling to wait onwards. That is really very piteous to say that, all the reliance gallerias, executives all are completely fake. Nodal office executive said that your problem will not solve & all time they gives different reason.
    I want to change my services from reliance to other company, But they are not responding me as well and saying that u have to wait for 3 months. But What should I do with no network card?

    Really don't go for "any reliance services", it is completely fake.
    Or else take your decision.

    Thank you.

  2. #2
    nkurian is offline Junior Member
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    Jan 2012
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    Post Poor Network issue-Vodafone-Bangalore-Sarjapur

    My name is Nithin and I works for an MNC company in India as a Manager. I have a vodafone connection and I was using this for the last 8 years, but recently I changed it to a postpaid connection. Now here starts the real issue, where in am unable to use the mobile at my office premises because of network issue after converting the connection.

    I have logged several calls wrt the NETWORK ISSUE in my area, especially near to my office premises. If anyone call me for a concall or any official things I am unable to get connected with them because of the poor network. Last week I had a call with a client from US and because of this issue I postponed the call for the other day where in I committed them that I will attend the call from the other office, all the team got surprised when I told them that its because of the poor network.

    I dont want to change my exising number, since all my friends, collegues evry one knows only this number. I need this to be resolved ASAP. Pls share me the contact details of any of the vodafone senior manager. I would like to take it forward or else will try number portability if it allows as per the company policy.


    Rgds,
    Nithin
    Last edited by nkurian; 01-06-2012 at 10:49 AM. Reason: Poor Network Issue

  3. #3
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Default

    Hello Nithin,

    Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at Vodafone India - Complaints - Requests - Enquires we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

    Regards,
    Vodafone Customer Care

  4. #4
    RCOMcare is offline Senior Member
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    Default

    Hi Suraj,

    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

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