This is a discussion on MNP request being rejected by Airtel within the Mobile Services forums, part of the Mobile category; Hi, I am a subscriber of Airtel with number 9890905645. I want to port my number to Vodafone and to ...
Junior Member
MNP request being rejected by Airtel Hi,
I am a subscriber of Airtel with number 9890905645. I want to port my number to Vodafone and to do that I have sent three porting requests to Airtel but unfortunately every time they were rejected by Airtel citing "contractual obligation". When I call the customer care to know what obligation is there they have no answer for that. They just tell me that back office does this and I should try again. I have tried 3 times already and it has been the same for me every time.
My first Unique Porting code was AZ189173 vaild till 4th Nov 2011
My second Unique Porting Code was AZ129715 valid till 23 Nov 2011.
My third Unique Porting Code is AZ588789 valid till 31 Dec 2011.
This is clear that they are harassing me and not letting me go though they have no reason to do that. Please help me by taking some action against them which will save me and other customers who want to port from harassment like this.
Regards,
Vikash Kumar
Senior Member
Hi Vikash,
Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.mah@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.
Regards,
Vodafone Customer Care, Maharashtra and Goa
My airtel mobile number rejected Iam a aiecel customer.
Iam change my number to airtel. My mobile number was rejected.my mobile number 9095054878.
Kindly activate my airtel number.
Senior Member
Dear Customer(9095054878),
This is to inform you that your concern listed 18 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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Senior Member
Dear Customer(9095054878),
This is to inform you that your concern listed 18 May 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
Senior Member
Dear Customer(9095054878),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - Airtel Presence | Facebook
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