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complaint against reliance gsm services

This is a discussion on complaint against reliance gsm services within the Mobile Services forums, part of the Mobile category; Hi Reliance Team, This is Nitu again. First of all thank you Reliance for contacting me and refunding my money. ...

  1. #31
    Nitu.Uppal is offline Junior Member
    Join Date
    Jan 2012
    Posts
    2

    Angry Unnecessary Packs Activation and Money Deduction

    Hi Reliance Team,

    This is Nitu again. First of all thank you Reliance for contacting me and refunding my money. However, I asked relaince executive to unsbuscriber me from all the packs, there are some packs still activated due to which my balance is still deducting from my account. please lodge a complaint and refund all my money and deactivate the unnecessary activated packs.

    Request you to do the needful.


    Thanks,
    Nitu
    8287385247

  2. #32
    jaikumarvg is offline Junior Member
    Join Date
    Jan 2012
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    2

    Default

    Hi,

    Until the today no one contacted me, and I am also not recharging.

    Regards,
    Jaikumar

  3. #33
    thakur95059 is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Angry Complaint Against RELIANCE GSM for deducting balan

    hi,
    this is the complaint against reliance mobile the worst mobile service provider whois intended for the customer money rather than the service.

    They are keep on decudting the balance without any notification to the customer and even not responding over 198 and later on barring the customer to reach on 198 as they have no ans to justify why the amount has deducted.tow time continously the balance has decucted from my account and when given the complaint there is no ans. I want to reach to any level to screw the happiness of reliance if some one guide me to on. I want my amount back at any cost may it be rs.1, but want it back. The same thing happening to my friends also.

    You can reach me on 8010031333.

    Thanks,

    thakur nanda

  4. #34
    anwesha is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Default number barred

    Respected Sir,
    I am Anwesha,an user of reliance gsm 09774195883, would like to inform you about the number barred.Last night,till 9 p.m in was receiving the outgoing and incoming services.But all of a sudden my outgoing services was barred.I tried to call the customer care and have a talk with the executive but that could not be done.I am not at all understanding this problem.
    I would request you to kindly look after this problem as soon as possible..




    With Regards
    Anwesha

  5. #35
    R_COMcare5 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    104

    Default

    Hi Anwesha,




    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.




    Regards,




    RCOMcare
    Last edited by R_COMcare5; 04-05-2012 at 12:13 PM.

  6. #36
    R_COMcare6 is offline Member
    Join Date
    Mar 2012
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    96

    Default

    Hi Thakur ,



    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.




    Regards,




    RCOMcare
    Last edited by R_COMcare6; 04-05-2012 at 12:11 PM.

  7. #37
    ngsmaa is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Lightbulb Complaint for Balance Deduction

    Now I am in trouble by using Reliance GSM service. Yesterday i have checked my mobile balance and found 30/- was deducted from my account, though i was not activated any service or i am not doing anything. This is not the first time i am facing the same kind of problem.


    Kindly take the complaint and send me the complaint id and refund the balance as early as possible.

    Regards,
    Sumanta Pal
    Last edited by ngsmaa; 04-05-2012 at 12:39 PM. Reason: Need to hide few info

  8. #38
    mcnath2007 is offline Junior Member
    Join Date
    Apr 2012
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    1

    Default Non reciept of bill

    Hi!
    Myself Mukut Chandra Nath, C/o : Prafulla Nath, Vil: Balopara, PO: Ramhari, PS: Mangaldai, Dist.: Darrang(Assam), PIN: 784125.
    I use Reliance mobile no. bearing +91-9864248580 since last 7 years and this is a postpaid number. Unfortunately, the service provider is unable to give me the hard copy of bill from last 1 year. I contact to nodal officer, Assam, but she also failed to resolve it permanently.
    I hope a reply from you for a permanent solution.

    Mukut Chandra Nath
    call@ 09864248580

  9. #39
    sandeep tanwer is offline Junior Member
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    Apr 2012
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    1

    Default Reliance service problem in panipat region

    recharge problem & no response from customer care.

  10. #40
    arpancse is offline Junior Member
    Join Date
    Feb 2012
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    3

    Angry Wrong balance deduction by reliance gsm even after

    I am arpan sarkar using reliance gsm no 9835320961 sms pack of 39 was activated on my number ON 7 april 2012 around 2.45 pm I called customer care and told them to deactivate my sms pack and they took request against it and told me it will be deactivated in 3hrs. I called thm again after some hr yesterday and they told me it is already deactivated.
    But on 8.4.2012 morning 20 rupees deducted from my account for sms pack and when I called customer care on 8.4.12 for the whole day they told their system is down.



    Now reliance have deactivate my call to 198 customer care. So that I cant complain against them. I is complete cheating and I want help from all of you to rise the voice against reliance for this unethical services.And they also told they will not refund money.

    I want my money back and want to know why and how can reliance deduct money for the service that I am not using . and who will responsible for the time that I loose for them and the harassment that I suffered.

  11. #41
    R_COMcare3 is offline Senior Member
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    Mar 2012
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    115

    Default

    Hi Mukut,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  12. #42
    R_COMcare7 is offline Member
    Join Date
    Mar 2012
    Posts
    87

    Default

    Hi Sandeep,


    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.


    Regards,


    RCOMcare

  13. #43
    R_COMcare10 is offline Member
    Join Date
    Mar 2012
    Posts
    73

    Default

    Hi Sumanta,


    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.


    Regards,


    RCOMcare

  14. #44
    manali paranjpe is offline Junior Member
    Join Date
    Apr 2012
    Posts
    2

    Default

    Hello Sir/Madam
    I am Manali Paranjpe using smart number 9098211419 and i have been facing problems regarding the irrelevant deduction in my balance.once it was of around 10rs and today again its of 5rs. I don't know why this is happening but please i request you to look int the matter as soon as possible.

    A positive response is awaited

    Thanking You
    Regards
    Manali Paranjpe

  15. #45
    suryajaved is offline Junior Member
    Join Date
    Mar 2012
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    1

    Default

    sarndeep ji aap ko jo call ker raha hai na use bolo ke tere se jo banta hai wo ker le main 1 paisa bhi nahi doga ye co. frud hai chor hai anil ambani aur uske chele

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