Hi,
My number is 9500533259, I ported it to Airtel & I got message from 1901
Namaste! Your Request Validated by Donor and Porting Time: 2012-07-20 23:25:00.881 on July 20 th 5.20pm after 00:52:00.15 my old sim wasnot working & I inserted new sim today morning July 21 th 8:00:00 but i am not able to make any calls or receive any, even 123 is also not dialing.
Please look into this.

Namaste (9500533259),

This is to inform you that your concern listed 21 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com

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Hi.
I was using Docomo and I was fine with their network but only problem I faced their customer care.
So, I decided to change it to Airtel as I already have a Vodafone connection.
I went with the MNP [7795412856] and I received a sms that by 11:55 [July 25, 2012] my number will be ported to Airtel.
After 12 midnight [July 26, 2012] the Docomo sim got unregistered but the Airtel one was not activated. I called 198 from that same sim I was just unable to explain them. They were saying I have to wait for 7 more days. Their interpretation skill is so low that they could not understand that the number is already been ported to Airtel.

When I tried to explain more they just hung up the call. This is my first experience and forcing me to think that somehow spend 3 months that I can port it to Vodafone as I am experiencing a superb service on my other phone from Vodafone.

May I know what's the mistake I have done that I had to experience that?

Don't you train the call center guys?

I just don't to let go my this number, otherwise I would have gone with other service provider.

Namaste (9500533259),

We would like to inform you that your concern listed 21 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hi ,
My number is 8892405767, I ported it to Airtel & I got message from 1901
Namaste! Your Request Validated by Donor and Porting Time: 2012-07-26 22:25:00.990. On 26th after 11 PM my old sim was not working then i inserted new airtel sim which was also not working. I was loosing my patient because of airtel customer care people's behavior.
Please look into this and get me a solution.

Namaste Mr. Ranjan,

This is to inform you that your concern listed 28 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste Mr. Ranjan,

This is to inform you that your concern listed 28 July 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Namaste Mr. Ranjan,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Respected Sir,
I am Ripan singha from Naihati north 24 parganas(n) West bengal. I had applied to the Number portablity(my number : 9903204697) on 12 september 2012 to uninor. Reliance is not releasing my number. I got a message that "your mnp request has been rejected". But I am having this connection before 6-7 months back.
When calling to Reliance customer care they rejects my call.
Please help me sir.
Thanks and Regards,
Ripan singha

Namaste Mr. Singha,

This is to inform you that your concern listed 12 Sep 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Originally Posted by Unregistered

Respected Sir,
I am Ripan singha from Naihati north 24 parganas(n) West bengal. I had applied to the Number portablity(my number : 9903204697) on 12 september 2012 to uninor. Reliance is not releasing my number. I got a message that "your mnp request has been rejected". But I am having this connection before 6-7 months back.
When calling to Reliance customer care they rejects my call.
Please help me sir.
Thanks and Regards,
Ripan singha

Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare

Namaste Mr. Singha,

We would like to inform you that your concern listed 12 Sep. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Originally Posted by Unregistered

Respected Sir,
I am Ripan singha from Naihati north 24 parganas(n) West bengal. I had applied to the Number portablity(my number : 9903204697) on 12 september 2012 to uninor. Reliance is not releasing my number. I got a message that "your mnp request has been rejected". But I am having this connection before 6-7 months back.
When calling to Reliance customer care they rejects my call.
Please help me sir.
Thanks and Regards,
Ripan singha

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom care

Hi,

I have requested my number 9811506665 to be port out two times which was not acknowledged by AirTel/rejected and the same has already been discussed with customer care, they did not provide any information why it was rejected. Please let me know what next steps would be to get it done.

I have also requested my address to be updated and submitted my documents two weeks ago at AirTel store which has not been updated yet.

Thanks
Rahul Jayaswal