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Reliance cdma postpaid not allowed to port out

This is a discussion on Reliance cdma postpaid not allowed to port out within the Mobile Services forums, part of the Mobile category; Hi, My name is Krishna Deepak, my mobile number is 9399980001, it's a Reliance CDMA, I tried porting request in ...

  1. #1
    bkrishnadeepak is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default Reliance cdma postpaid not allowed to port out

    Hi,

    My name is Krishna Deepak, my mobile number is 9399980001, it's a Reliance CDMA, I tried porting request in November and did not receive the code , I called the customer care and later it was sent, I dont know why it was not sent the first time when I requested.I submitted the request code RA727227 which was valid till 01-Dec-2011 to Airtel Postpaid and they processed the application on 28-Nov-2011 but there was no response from Reliance, they had no clue about the status of my MNP.

    I have reapplied for porting request on 12-Dec-2011 and did not receive the code again, later I called up the customer care and gave the code to Airtel to do the application process again, the new code provided to me is RA785154 . The very next day i.e on 13-12-2011, My porting request got rejected by Reliance stating that it's a contractual obligation. I called customer care and they had no clue, they took my Airtel SIM number which I was supposed to get ported to and registered a complaint.

    Reliance please resolve this issue quickly. I am really disappointed.

  2. #2
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    9,118

    Default

    Hi Krishna,

    We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

    Regards,

    RCOMcare

 

 

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