This is a discussion on MNP Issue from Airtel. within the Mobile Services forums, part of the Mobile category; Hi Sir, This is 9890943943. I have raised request to move from Airtel to Vodafone. My request has been rejected ...
Junior Member
MNP Issue from Airtel. Hi Sir,
This is 9890943943. I have raised request to move from Airtel to Vodafone.
My request has been rejected by Airtel for 6 times now for "Contractual Obligations". Whenever I tried to contact airtel for a reason they give some stupid reasons like change your plan, unbilled amount is not clear, you have another request raised with us. I have cleared all the issues that was told to me by the Airtel customer care executive but still Airtel is rejecting my MNP request for the "Contractual Obligations".
Also I have written a mail to the Nodal office Airtel Maharashtra but still I have'nt received any response from there either.
Please suggest me how do I go about it and get my MNP through.
Senior Member
Hello Sir/Madam (mk1185),
We're sorry to hear about your difficulty. Kindly get in touch with Airtel for assistance with the issue. You can email us at vodafonecare.mah@vodafone.com for any additional assistance, we'll do our best to help.
Regards,
Vodafone Customer Care, Maharashtra and Goa
Junior Member
Hello,
I have contacted the Airtel customer care and I am told that if I write an email to 121@in.airtel.com saying "remove my contractual obligation" the issue will be solved. So I have written an email to airtel for the same but there is no response from them.
Please assist me how I can escalate this issue and get it done as soon as possible.
Thanks & Regards,
Mayur Kulkarni
9890943943
Senior Member
Hello Mayur,
Thanks for speaking with us. Please get in touch with the donor operator for assistance with your concern. You can email us at vodafonecare.mah@vodafone.com for any additional assistance, we'll do our best to help.
Regards,
Vodafone Customer Care, Maharashtra and Goa
Senior Member
Dear Mayur Kulkarni,
This is to inform you that your concern listed on 12 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Senior Member
Dear Mayur Kulkarni,
This is to inform that your concern listed on 12 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
Facebook - Airtel Presence | Facebook
Junior Member
This is 9651779651 I have raised request to move from Airtel to reliance
My request has been rejected by Airtel for 6 times now for "[COLOR=#009900 !important]Contractual[/COLOR] Obligations". Whenever I tried to contact airtel for a reason they give some stupid reasons like[COLOR=#009900 !important]change your[/COLOR] plan, unbilled amount is not clear, you have another request raised with us. I have cleared all the issues that was told to me by the Airtel [COLOR=#009900 !important]customer care[/COLOR]executive but still Airtel is rejecting my MNP request for the "Contractual Obligations
Senior Member
Dear Customer,
We would like to inform you that your concern listed 12 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
Facebook - Airtel Presence | Facebook
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