Hello,

I have been with Airtel since 12 years and never experienced any problem till now..

My blackberry internet services doesnt get activated even after numerous calls to customer care and activation messages

Mobile No: 9000490989
BB PIN: 27E9D802

Ive been getting this message whenever I send BIS 9900 to 121 "Dear Customer, We already have a provisioning request under processing. Please wait while we process your request"

And Ive been getting this problem since past 5 days and customer support is least cared to solve the issue.
They always say we have lodged a complaint and should be activated within 24 hours.
But nothing really works out.

Sometimes they say Airtel is having some server issues, which is none of my problem.
they are not here running a small time website to have such problems.

And above all we cant wait for them to fix their issues.

If my BIS doesnt get activated within next 24 hours, its better i change my service provider to something more reliable.
And I hope AIRTEL again doesnt have any server issues while processing the MNP.

Even the "airtelpresence" is just another way of pampering their customers.

"
From: airtelpresence@in.airtel.com [mailto:airtelpresence@in.airtel.com]
Sent: Tuesday, December 06, 2011 5:25 PM
To: shaji4u@gmail.com
Subject: RENEWAL OF BIS

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services."

Common I dont have a year more for you people to resolve the issues.

Lets see wat they have to say now...