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Dear Airtel Service Provider New Delhi Subj...

This is a discussion on Dear Airtel Service Provider New Delhi Subj... within the Mobile Services forums, part of the Mobile category; Dear Airtel Service Provider New Delhi Subject :- Bad Service Provider for Airtel. Dear sir, I have very long bad ...

  1. #1
    Ravi Soni is offline Junior Member
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    Dec 2011
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    Default Dear Airtel Service Provider New Delhi Subj...

    Dear Airtel Service Provider
    New Delhi

    Subject :- Bad Service Provider for Airtel.


    Dear sir,

    I have very long bad experience in Airtel for so many time.

    1st incident...My Airtel No 9958771535 i listen a prerecorded Call for Airtel they told me recharge for Rs.43/- and and you get Full Talk time and 1 year 1 paisa Call but
    airtel not send balance 43 Rupees. so i talk to your customer care exe they told me this call not for you so i will tell that guy there is not massage in prerecorded call
    for this massage not for me and complain for a Consumer foram and then airtel is back to my money.

    2nd incident....

    I purchase a New No to my mother Mobile No. 9560905259 Airtel Cut for 30 Rs Caller tune without intimation.
    then i call to customer care and know it what is this and send a massage to stop that service but again next month they cut 30 Ruppes
    in my account i call to customer care to lauch a complain and back to my decdited money but customer care officer not lauch my complain
    and stop that service and tell me your money is not back.

    3nd incident....

    I purchase a New Number in the name of Raj kumar Saraf for local airtel dealer and submit our id of Address prof but after some time Airtel discountinue my Service's
    then i will go to Airtel Nehru Place Outlet they told me resubmit our Id Proof but that time ID resubmit Form is not there they come after 2 weeks
    then i will resumbit my ID they told me 3 more days to verify your Document and then start your Mobile Number but the number is not start again and i call customer care after
    a Week and tell my Mobile number to know what to do it for resart my mobile number they told after a long time past so that
    we terminate your number and Mobile number not start plz purchase a new mobile Number my Number is 8800101349.

    and i have very bad impression on Airtel lots of time Customer is suffer and i am very long user in airtel because her network is very good i recment lots of friends to use airtel
    but what is do for current days.

    Plz solve my Problems to Suffer in Airtel user and come back to my Money.


    Regards
    Ravi Soni
    9958771535

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Ravi Soni,

    This is to inform you that your concern listed on 06 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Ravi Soni,

    This is to inform that your concern listed on 6 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  4. #4
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Ravi Soni,

    We would like to inform you that your concern listed 6 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter
    Facebook - Airtel Presence | Facebook

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