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Against Airtel

This is a discussion on Against Airtel within the Mobile Services forums, part of the Mobile category; Dear Sir/Madam I am using airtel no. 09872722769 resisterd on my name and address since 2005 from punjab. Suddenly about ...

  1. 12-03-2011, 08:56 PM #1
    manisahota
    manisahota is offline Junior Member
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    Default Against Airtel

    Dear Sir/Madam
    I am using airtel no. 09872722769 resisterd on my name and address since 2005 from punjab. Suddenly about a week ago airtel unregistered my number without sending any massage or call me. Than i call to airtel customer service no. 198 and i speak to one of customer service executive regarding same and he said "your number is not register any more because you spend less then Rs. 200 in six months". i have spend more then Rs. 2000 in six months. So this is not fare and not a issue to unregister any number airtel already have provide me lifetime validity and free incoming calls for lifetime so they cant unregister my number like this . I have lost my many impotent contacts who know my this number only. I'm member panchyat of my village, member of district advisory committee, president of SBS sports club so I want my same number back as soon as possible because everybody knows my this (9872722769) number only So kindly sort-out my this issue asap.
    Regards.
    Manjinder Singh Sahota
    V.P.O. APRA
    TEH. PHILLAUR
    DISTT. JALANDHAR PB.
    PIN : 144416
    Temp. Contact:- 08528886292
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  2. 12-08-2011, 09:33 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Manjinder Singh Sahota ,

    This is to inform you that your concern listed on 03 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  3. 12-08-2011, 08:58 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Manjinder Singh Sahota ,

    This is to inform that your concern listed on 3 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. 12-08-2011, 11:08 PM #4
    SiddharthShukla
    SiddharthShukla is offline Junior Member
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    Angry Unnecesary Message Alert - Tadka Live

    To Whom it may concern.

    i am currently using the connection of mobile number 9748388201 and i am getting messages of tadka live and it says you have been charged Rs. 5/- for the same
    this is causing a real nuisance for me as this happens every month.

    Could i please put this in your capable hands and get this rectified ,please

    Regards,

    Siddharth Shankar Shukla
    9748388201
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  5. 12-13-2011, 12:26 PM #5
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Siddharth Shankar Shukla,

    This is to inform you that your concern listed on 09 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  6. 12-13-2011, 12:53 PM #6
    spackiaraj
    spackiaraj is offline Junior Member
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    Default

    S.Packiaraj,
    fixed landline no 04443511948
    My billing complaint will notcorrected.
    i was speaking your customercare officers since half an hour while they are not able clarify my complaintsand they cut my call before any prior information . in this problems arise onlast 5 months I never pay my bill I get the proper information about myinconvience .
    last 4 months the modem ofinternet is problem but I pay 2 months and I never even single use of ur wastednetwork operation .
    I was quit my networkconnection but of your customer care officer contact me and give me responsiblewords then only I start my network operation they said


    1. you don’t want to pay ur last four months bill for notusing my network.
    2. They offered me 20% discount for my coming threemonths bill payment.
    3. Theyare taken my bill complaint and modem complaint number these are the
    complientnumbers . for billing:7757378 for modem:7757700.
    4 they asuured me ur bill will generated after Novemberinbehalf of they speaking date of my complaints.




    Butstill I get my bill 2615.00 rupees for non use of my network connection.whatshould I do give an suggestion or I never pay this bill amount without anyprior information plz quit my connection this is given tomuch strees I cant domy work ur customer officers continuesly called me and asking abt payment . dosomething favour for me

    Thanku
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  7. 12-14-2011, 11:30 PM #7
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Siddharth Shankar Shukla,

    This is to inform that your concern listed on 9 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  8. 12-21-2011, 01:59 PM #8
    Airtel_Presence's Avatar
    Airtel_Presence
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    Dear Siddharth Shankar Shukla,

    We would like to inform you that your concern listed 9 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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