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Submit Complaint..any update on this issue?? i'm still trying to get in touch with the CC representatives, with no success..
This is a discussion on GPRS usage charged (Airtel Chennai) within the Mobile Services forums, part of the Mobile category; Mobile No. 9003061661 Subscribed to Rs.5 - 50MB GPRS pack. When 50MB was consumed, I was shown a message saying ...
Junior Member
GPRS usage charged (Airtel Chennai) Mobile No. 9003061661
Subscribed to Rs.5 - 50MB GPRS pack. When 50MB was consumed, I was shown a message saying 101MB used and around Rs.70 was deducted.
Tried speaking to customer representatives, but I'm not able to connect to them.
Junior Member
any update on this issue?? i'm still trying to get in touch with the CC representatives, with no success..
Senior Member
Dear Shubham,
This is to inform you that your concern listed on 30 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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Junior Member
any idea how long is it going to take to resolve the issue ???
Senior Member
Dear Shubham,
We would like to inform you that your concern listed 30 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
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