Dear Jitendra Chaubey,

This is to inform that your concern listed on 09 Feb. 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Jeetu,

This is to inform you that your concern listed 09 Feb. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at airtel: About bharti airtel: Feedback .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Koka Usha Rao,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Customer (jeetu21120),

We would like to inform you that your concern listed 09 Feb. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Jitendra ,

We would like to inform you that your concern listed 09 Feb. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear sir,

I am holding the postpaid no. 9910550916 , every month I am suffering from false billing from your company at postpaid bill. This month Rs. 500.00 has been credited the postpaid no. towards internet service without any intimation or being any acknowledge from me. This is not acceptable. Atleast being a customer we have the right to opt for any scheme. for this the customer care should confirm and confirm through sms and voice call, then only you can implement any scheme. Please acknowledge me how this amount has been credited please debit it from my unused bill amount.

Panchanan Nayak

Dear Panchanan ,

This is to inform you that your concern listed 20 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Dear Panchanan Nayak,

We would like to inform you that your concern listed 20 May 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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My name is Vimalesh and my Airtel Mobile No. is 9746358251 (Kerala). This is the third mobile at my home and is therefore used very rarely. I am very much annoyed with the treatment I have received from Airtel. A few months ago, I made my first complaint regarding Balance Depletion of Rs.2/- every day. I came to know about this only after a few days and when I contacted Customer Care, they informed me that "Cricket Score Alerts" has been activated. I do not follow cricket and I have never subscribed to this service; but still I lost some money due to no fault of mine. The second time balance depletion happened due to "Astrology Alerts" as claimed by their Customer Care, which I did not subscribe to either. The third time, it happened due to some other vague reason. Atleast, the service was stopped on reporting the matter to Customer Care, though I lost some money. When I found about the balance depletion the fourth time on 18th May, I reported the matter again to Customer Care, who have confirmed this time that there was no Value Added Service (VAS) activated; though they did not know the reason for the automatic balance depletion of Rs.2/- per day. The next day (19/05/2012) I visited the Airtel Office at Calicut (Nadakkavu) in person and made a verbal complaint. They promised to solve the matter in 2 days and blamed the Vendor for Airtel (and two other service providers) for this issue. When nothing happened after a week, I visited Airtel Office again on 26/05/2012 and met Mr. Senraj, Airtel Customer Care Head, who also promised to take up the matter and get back to me. But nothing has happened since, and I am still losing Rs.2/- per day for no fault of mine. This sort of treatment from Airtel is highly disgusting. Some irresponsible behaviour cannot be tolerated anymore. Contacting Customer Care (which is chargeable) and speaking to an Executive is also a very annoying process, with the system being not at all user-friendly. I really don't know what service are they providing. I have lost all faith in the brand Airtel. I can see from this forum that mine is not an isolated case and that Airtel is cheating many customers in this manner.

Dear Vimalesh ,

This is to inform you that your concern listed 03 June 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Dear Vimalesh ,

We would like to inform you that your concern listed 03 June 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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