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DND Complaint Against Airtel

This is a discussion on DND Complaint Against Airtel within the Mobile Services forums, part of the Mobile category; I am using Airtel number 9960128289. And i have already activated DND services but I am getting property related messages ...

  1. #1
    sachin_hinge is offline Junior Member
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    Default DND Complaint Against Airtel

    I am using Airtel number 9960128289.
    And i have already activated DND services but I am getting property related messages in frequent manner. I have also re registered the compliant on 29th October 11 and Airtel Customer Care informed that your messages will stop within 7 days but still I am facing the problem and I am seriously planning to change the service provider as Aitel Customer Service is not good.
    I am also shocked that after registering the complaint with customer care no action has been taken
    from the Airtel.

    Please inform what to do in this manner so my service provider will take serous action.

    Regards,
    Sachin

  2. #2
    sneha mittal Guest

    Default DND compliant

    i am facing a problem of gettinis g ISD calls on my number and i don't want to receive them as i m not interested.so i request the airtel people to stop this by activating the DND service on my number.

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Sachin,

    This is to inform you that your concern listed on 12 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  4. #4
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Sachin,

    This is to inform that your concern listed on 12 Nov. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  5. #5
    Unregistered Guest

    Default charging for unrequired services

    I'm using Airtel connection with the number 9880716768

    On 18/11/2011, I got a sms saying " Your service has been renewed. You have been charged Rs 2 for 1 days. Now you will get daily sms alert."

    What is this, I have not requested any service. So Why they are charging. who will give the money

  6. #6
    Unregistered Guest

    Default Harrassement from TELEMARKETING No. +91 9004495022

    MY NUMBER : +91 9987910440 (MUMBAI CIRCLE)

    The Caller represents himself to be from AIRTEL and Calls every now and then to sell new SIM Cards, Special Easy Numbers, Number Portability, etc.

    IS AIRTEL SO CHEAP???????? In the Sence it harasse people for Incurring Sales?????? PATHETIC.


    PERHAPS THINK, this one is not from AIRTEL And a Marketer selling Airtel Products and representing him as a airtel representative.

    I Would DEFINATELY LIKE TO BE INFORMED on my AIRTEL No. +91 9987910440 or on my email: pankaj_m_rathod@yahoo.co.in as to what action has AIRTEL Taken in this Regards.

    Also, While I Telling him to complain of him calling on DND number, That fellow was least bothered as HE KNOWS AIRTEL HAD NOT IN PAST AND WILL NOT DO ANYTHING IN THIS REGARDS IN FUTURE.

    IS THIS THE REPUTE AND SERVICE OF AIRTEL???????????

    IF NO ACTION TAKEN IN THIS REGARDS, ITS A SHAME ON AIRTEL and we should stop using AIRTEL if the company DOESNOT ACT responsibly.

  7. #7
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Sachin,

    We would like to inform you that your concern listed 12 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  8. #8
    Unregistered Guest

    Thumbs down Complaint regarding received unsolited message

    Dear Sir,
    I had subscribed to do not disturb on my mobile no 8130686183 but i am still receiving messages of german english football update from no AD- 55155,these messsages are 20 in numbers daily disturbing my peace.
    Mona
    Delhi
    mobile no 8130686183

  9. #9
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Customer (9880716768),

    This is to inform you that your concern listed on 18 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  10. #10
    Unregistered Guest

    Angry Complaint about DND service From Airtel!

    I am using Airtel number 9535031876.

    And i have already activated DND services but I am getting AD-95400 related messages with links in frequent manner. I have also re registered the compliant and Airtel Customer Care informed that your messages will stop soon but still I am facing the problem and Airtel Customer Service sucks and it is completely not good.

    Please inform service provider to take precautionary measures in this regard.

    Regards,
    Pradeep

  11. #11
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Pradeep,

    This is to inform you that your concern listed on 22 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  12. #12
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Customer (9880716768),

    This is to inform that your concern listed on 18 Nov. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  13. #13
    Unregistered Guest

    Arrow NGO trust under DND

    hi I'm using the airtel service under DND. One of call from a NGO company regarding some donation. After asking/telling abt the DND service, the person told me that, he got the number list from Govt offices of India. Is that tru?

    R Rajan

  14. #14
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer (9880716768),

    We would like to inform you that your concern listed 18 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  15. #15
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear R Rajan ,

    This is to inform you that your concern listed on 05 Dec. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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