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Airtel number Barred even after submitting documents FOUR TIMES.

This is a discussion on Airtel number Barred even after submitting documents FOUR TIMES. within the Mobile Services forums, part of the Mobile category; My Airtel number has stopped working all my calls both outgoing and incoming calls were barred. I submitted my documents ...

  1. #1
    Unregistered Guest

    Angry Airtel number Barred even after submitting documents FOUR TIMES.

    My Airtel number has stopped working all my calls both outgoing and incoming calls were barred. I submitted my documents three times at Airtel Outlet in Borivali but in some days again services stopped. I again re-submitted my documents on 2/11/2011 at Airtel Outlet in Kandivali West. But still my calls are blocked. Why is my services are not resumed yet?
    This is the Fourth time I am submitting my Documents and I am being harassed by you. Always I submit my documents and after few weeks I am asked to re-submit it. They promised me to provide a solution by 8/11/11 but I did not get any response. I am thinking to go to consumer court.
    Please and kindly provide me a permanent solution.

  2. #2
    Airtel_Presence's Avatar
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    Dear Customer,

    Issue related to (Airtel number Barred even after submitting documents FOUR TIMES.)

    This is to inform you that your concern listed on 08 Nov. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. #3
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    Dear Customer,

    Issue related to (Airtel number Barred even after submitting documents FOUR TIMES.)

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. #4
    Unregistered Guest

    Default Aitel service is worst , they simply barred the no

    Hi

    I took Airtel no (prepaid )After one monthe thy simply barred the no telling no reason . I have not faced this problem with another services like vodafone.

    So Airtel should learn this Customer Satisfaction from them . And when I called to customer care they will cut the call in between .

  5. #5
    Unregistered Guest

    Default Airtel number Barred

    Hi,
    I am Kailash Rathi, I bought Airtel number before 5 months and submitted required documents to Airtel as requested.
    I am in USA now and I used my airtel phone for emergancy incoming and SMS. Yesterday, it suddenly stopped working and I asked my friend in India to inquire about it. He said the number is barred.

    I would like to have that number active as I can not go back to India to buy a SIM card.
    Can you please help me with this issue?

    Regards,
    Kailash Rathi
    Airtel number : +91 738 703 4156

  6. #6
    Airtel_Presence's Avatar
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    Dear Kailash Rathi,

    This is to inform you that your concern listed on 02 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  7. #7
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    Dear Customer,

    Issue related to Preapid services

    This is to inform you that your concern listed on 02 Dec. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  8. #8
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    Dear Kailash Rathi,

    We would like to inform you that your concern listed 02 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  9. #9
    Unregistered Guest

    Default Telephone shows call carred as no active services

    I am user of prepaid mobile number 9810989336 and my SIM was deregistered 2 weeks back. On enquiry at the Airtel customer service center, I was informed that I need to submit verification documents and buy the new SIM. I did the same and was assured that the phone would be working within 6-7 days. Now I find that if I try calling there is a message stating that the calls are barred as there are no active services. Also my balance and validity on the earlier SIM has been erased and now it shows 0 balalnce and 0 validity which is surprising.

    Please help.

    Kapil
    maithalk@gmail.com

  10. #10
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    Dear Kapil ,

    This is to inform you that your concern listed on 12 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  11. #11
    Airtel_Presence's Avatar
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    Dear Kapil ,

    We would like to inform you that your concern listed 12 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  12. #12
    Unregistered Guest

    Default My Airtel no got cancelled

    Hi

    My Airtel No 9611668617 got cancelled today , after approximately four years of my usage.
    I submitted my Documents at the time of purchasing the sim & Again around a year Back when again asked by the customer service.
    Please help me out to get my No back.

    Thanks
    Lakshmi Kant Pandey
    Alternate Nos -
    080-25740254
    +91-963716263

  13. #13
    Airtel_Presence's Avatar
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    Namaste Mr. Pandey,

    This is to inform you that your concern listed 17 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
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  14. #14
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    Namaste Mr. Pandey,

    We would like to inform you that your concern listed 17 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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