Hello,

Sub:- Regarding Balance deduction from My number 9845141436

without my notice my mobile(:9845141436) is subscribed for hungama club and daily 5 rupees is getting deducted as far I know more than 25 rupees got deducted so far. When I contacted customer care 198 they are turned off that service refunded the money back and then again they activated that service on 30.10.2011 and deducted Rs 20.00 from my account and again called to 198 customer care and they refunded Rs 10 to my account.Now again that service is activated on 02.11.2011 and deducted Rs 10 from Account.Again I have Airtel customer care 198 on 03.11.2011 they taken the request and canceled that service and refunded that Rs 10.00 .We have so many complaints on this hungama club and this is happening to me for the 4th time. Please stop these crazy things and do not waste the time and money and I want know without our permission or notice how you are doing those kind of activities. If we are asking to customer care representative regarding this issue they are saying that happening from you end.I need the clarification on this
I hope you will resolve this issue asap to stop further deduction and I hope you will revert the amount.

Once again I am telling you that I have never subscribed for this service and even no one will use my mobile.

Thanks,
Prethviraj

prethviraj