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DND complaint

This is a discussion on DND complaint within the Mobile Services forums, part of the Mobile category; I am already registered with DND. I am a Vodafone subscriber. But I am still getting SMS from the following ...

  1. #1
    tejpsingh is offline Junior Member
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    Unhappy DND complaint

    I am already registered with DND. I am a Vodafone subscriber. But I am still getting SMS from the following numbers:
    1. TEST - The name itself is very misleading. Actually it was an advertisement for Earth Copia for their flats in Dwarka. Received on 1 Nov, 2011 at 11:57 am
    2. 8595392088 - This is some astrologer and he has given his landline number in the advertisement SMS as 011-30205700. Received on 1 Nov, 2011 at 1:50 pm.

    Even though I got only one SMS each one from them, but still it's disturbing and they should not get away with this violation. What can be done to stop them?

    Regards,
    Tejpal

  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Hello Tejpal,

    Thank you for writing in to us with your concern. We sincerely regret the inconvenience caused to you. Kindly share your contact number with us here Vodafone India - Complaints - Requests - Enquires so that we may be able to address your concern as soon as possible. You can also register complaints on our toll free number 198.

    Kind Regards,
    Vodafone Customer Care

  3. #3
    deepanwita is offline Junior Member
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    I am a reliance customer.Reliance has activated RM Health care pack to my no. inspite of me having registered to DND.
    I called the reliance customer care 2 times and was told that they have deactivated this pack. But still I am getting RM Health
    messages.
    I also have another no. in which whenever I recharge reliance deducts Rs 30/- from its balance.
    I don't know which pack they have activated in that no.
    Also, it is very difficult to talk with the customer care officials. We have to try for almost 1 hr before getting a chance to talk with them.

  4. #4
    RCOMcare is offline Senior Member
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    Hi Deepan,

    This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

    Regards,

    RCOMcare

  5. #5
    amitkrjain9 is offline Junior Member
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    Dear Sir or Madam,
    I am a idea customer from last 4 years.My no 9891230214.I am already registered with DND .I still getting above 30 to 40 messages per day.I complaint through mails and on customer care by phones .they always register my new complaint and said after 4to 5 days you don't receive any message after 4 or 5 days they send me message your complaint has been resolved.but I still getting messages .What is this I don't know ? my number used by my wife .she is in multinational company.frequently receiving messages disturbed her doing work and harrased her.I told so many times to customer care there is no response.I fed up of all this.Please help i have to complaint against IDEA and want compensation..THANKS.

  6. #6
    vas123u is offline Junior Member
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    Dear sir or Madam,

    I have a vodafone and I have registered for DND. But still I received a call from the following number. Can you please take action on them?

    97421 70603

    They called me on 13th Jan 2012 at 18.45 IST

    Regards,
    Vasudhendra Shroff

  7. #7
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Hello Vasudhendra,

    Please share the details of your concern(phone no., time of call/sms, content, etc) so that we may assist you better.

    Regards,
    Vodafone Customer Care

  8. #8
    gchatterji is offline Junior Member
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    I am a Vodafone postpaid customer, and am registered with DND. The following message keeps coming:

    from: +917208232430
    time of sms: 14-04-2012 3:29pm
    content: Enjoy Shimla manali 6N7D @19500/- etc etc.. pl call Nirmala Holidays 9222201004

    Please look into this. I have received this sms quite a number of times.

  9. #9
    Unregistered Guest

    Angry DND In the Fully Blocked Category: Recieving call

    Hi,

    I am an AirTell Customer, and my phone number is registered under the fully blocked category on Feb 25, 2012. Registration num : W1082417707.

    I am continuously getting calls from Axis Bank from personal Loan from people who pose as Anu calling from Jaynagar banch Phone num: 65831387: Prema calling from Banshankari Branch Phone num: 65790595).


    I want to file a complaint in the consumer court. Please let me know how do i go about doing it.
    Is it not a mandate by the government that DND in fully blocked category numbers can not be used for marketing purpose?

    When wanting to speak to the manager, they simply disconnect the call. I have gotten at least 4 calls in the last three days(including Weekends) for the same. (PERSONAL LOAN FROM AXIS BANK).
    Please note these people don’t have any surnames, because when asked they say they dont have one. Guessing these are fake profiles with fake names. Or should I infer they don’t have surnames because they are not the outcome of a social wedlock?

    I am going to post this complaint to all possible consumer complaint forums. I am really disappointed to see how abuse people resort to in the name of marketing and advertisement. Why is the common man deprived of Privacy? Is it too much to ask for?

    Nivedita
    Airtell Customer.

  10. #10
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Hello GChatterji,

    Kindly share your number with us here http://bit.ly/HYr89T so that we may be able to address your concern as soon as possible.

    Regards,
    Vodafone Customer Care

  11. #11
    lalitvissarwal is offline Junior Member
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    Apr 2012
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    Angry my phone is not working properly.

    its w100i i purchaced it from hissar hariyana on 14 oct. 2011 and its alwase hang. and when we capture a photos its out of memories i don't now what's the problem in this cell and the costumer care center don't replaced it. its my request to you please change my phone or do something. the phone is register name : jyoti insaa sony ericsson spiro emi no. 356175047297510

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