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Airtel prepaid New sim activation in gurgaon the most disgusting service i ever saw

This is a discussion on Airtel prepaid New sim activation in gurgaon the most disgusting service i ever saw within the Mobile Services forums, part of the Mobile category; This is regarding New sim, with mobile number 9818488563. I had earlier submitted all the documents for activation to the ...

  1. 10-31-2011, 05:21 PM #1
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    Default Airtel prepaid New sim activation in gurgaon the most disgusting service i ever saw

    This is regarding New sim, with mobile number 9818488563.

    I had earlier submitted all the documents for activation to the dealer...BUt it tool 8 days for the sim to get activated.and after activation i was using it properly for arnd 10 days.But all of a sudden 1 day it got disconnected i had to call from some other number to customer care to know the exact reason.and the reason i found out was that my documents are incomplete.I had submitted all the documents from my end and same had been verified by the dealer.Now i am calling the dealer for the sim.the guy is not picking up any calls from my end and i am stuck up here .
    Name of the dealer: amit
    Mobile number:9990330021

    i call airtel customer care and ask that which documents is incomplete..they say ask your dealer.and that guy is not picking up any calls
    and sufferer is me.in past one month in gurgaon i cant even get a new sim activated.its just disgusting.
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  2. 11-01-2011, 03:31 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer (9818488563),

    This is to inform you that your concern listed on 31 Oct. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. 11-05-2011, 07:29 PM #3
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    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer (9818488563),

    This is to inform you that your concern listed 31 Oct. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  4. 11-08-2011, 12:30 PM #4
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer (9818488563),

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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    Submit Complaint.. Submit Complaint..
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