Dear Sir,
I have given my Nokia set for repair in Nokia care, Elephant House, Ameerpet, Hyderabad branch. When i called to confirm whether my handset is repaired or not, they said spares are not available and it will take time. When i asked the expected time it will take ,they started saying we cannot commit and it will may take 2 or 3 months also. I asked to transfer my call to Manager, he denied to talk and asked some other staff to attend who donot even know Hindi or English. Finally when i started shouting on that staff regarding the services, Manager came and started using abusive words and said they will not repair it and threatend me to do anything whatever i want. Also said they will not return my advance money i paid during the submission of my set.
It is really very rdiculuos to find such a bad service from such a big branded company.
As a customer i requst you kindly take some immidiate action.
Hope atleast some steps will be taken from your level.
Thanking You,
Kallol Sen
Job sheet Number-302465550/090829/82