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Reliance cdma prepaid - deduction of my balance knowingly

This is a discussion on Reliance cdma prepaid - deduction of my balance knowingly within the Mobile Services forums, part of the Mobile category; Dear Sir, Reliance is deducting my balance by two means i) Every time I send sms for deactivation of my ...

  1. #1
    abhijitdamedhar is offline Junior Member
    Join Date
    Oct 2011
    Posts
    1

    Thumbs down Reliance cdma prepaid - deduction of my balance knowingly

    Dear Sir,
    Reliance is deducting my balance by two means

    i) Every time I send sms for deactivation of my sms pack,
    they just activate again and again,
    this is happening every time.
    ii) When they activate 5p per sms,
    still they cut my 1rupee per sms,
    I send 24 sms and my 24 rupees were deducted

    Hence this is very much unfair with reliance customers.
    So, I kindly request to take serious action against this.

    Yours Sincerely
    (Madhukar Damedhar)
    9371033077

  2. #2
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    Hi Abhijit,

    We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

    In future, you may also write to us at Reliance Mobile | Facebook.

    Regards,

    RCOMcare

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