Dear Prerna,

This is to inform you that your concern listed on 18 Oct. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Prerna,

We would like to inform you that your concern listed 18 Oct. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sir,

I'm Deeksha n my no. is 9731156274.This is to inform you that I am not happy with airtel services.Problem is that from my account [COLOR=#009900 !important]automatically[/COLOR] balance is getting [COLOR=#009900 !important]deducted[/COLOR] from the time i got a duplicate sim on having lost my original sim.I dont know how you can deduct balance without any [COLOR=#009900 !important]permission[/COLOR].Without even touching the mobile,balance is getting deducted, how is it [COLOR=#009900 !important]possible[/COLOR].When called on [COLOR=#009900 !important]customer[/COLOR] care, they do not answer the call and immeadiately send an sms asking for feedback on how the customer care executive resolved my problem without doing anything.How they/you can treat customer like that.I have lost Rs150 in the same manner thinking the problem would be resolved soon but nothing happened now i'm left with only Rs6 balance and i'm scared to get recharge done as i have no hopes on ur service.I don't understand what type of services they are providing?crediting & debiting the amounts of [COLOR=#009900 !important]customers[/COLOR].Really its too much ridiculous now to be a customer of your Airtel.Before i always had a problem of balance getting deducted for unwanted service packs without me activating n after repeated complaints it stopped i was happy about it and now its hell.
I have not taken sim to spend time on your customer care & you dont even care to answer customer's mails or complaints.Just do the needful immediately & refund the amount.

Thanks

Dear Deeksha ,

This is to inform you that your concern listed on 30 Oct 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Deeksha ,

This is to inform you that your concern listed 30 Oct. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Deeksha ,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Rakesh Sir,
Mera naam gaurav hai, mai pichle 4 saalon se airtel ka ye no. Use kr rha hu .
Pichle kuch dino se mere acc me se unnecessary balance ka deduction hone lga h.
Maine 20 nov ko 8 pm k smthng 98 Rs. & 30 ka rcharg krvaya.
Mjhe 1gb net for 30 day & 23 Rs. Main blnc me mile.
Ek msz fb pr send kiya 1.50 Rs less hua to blnc 21 smthg rh gya jb maine mrng me 21 nov 2011 ko blnc chck kiya to 16 Rs hi tha.....
Kya aap bta skte h mere acc me se bina kisi information k ye deduction q hua.
my number iz +919928817531.
My mail id iz ''rockingmahi88@gmail.com''
M waiting for feedback n satisfied answer.
Thanking u sir........
Regards
Gaurav kashyap

Incoming calls are barred on 9972324462

Hi, I purchased a nokia c2 01 handset recently since i lost my previous cell phone. I submitted all the necessary doccuments at a nearby airtel store for the same number since i ve been using the number from past 3 years. I was given a duplicate simcard and was told to wait for 4 hours for the number to get activated. The number was then activated but incoming calls were barred. I tried calling airtel c/s and one of the executives insisted me to check with the shopkeeper who sold me the mobile since the problem existed with him. Following his instructions, i did go to that concerned person, but he showed me that my mobile worked on other simcards and the problem remained with the network and not the handset. Since 15/11/2011, i ve been contacting airtel c/s but all in vain. They are not bothered to look into my query. They ve been giving me false promises. I spoke to few inefficient supervisors who could not resolve the issue. Am a dissatisfied customer and can i file a complaint against the network?

Dear Gaurav ,

This is to inform you that your concern listed on 21 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Gaurav ,

This is to inform you that your concern listed on 21 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Tejaswini K,

This is to inform you that your concern listed on 21 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Gaurav kashyap ,

This is to inform you that your concern listed on 21 Nov. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Gaurav ,

We would like to inform you that your concern listed 21 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Tejaswini K,

We would like to inform you that your concern listed 21 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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