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Airtel Postpaid connection

This is a discussion on Airtel Postpaid connection within the Mobile Services forums, part of the Mobile category; I took a corporate Airtel postpaid connection last month.Initially sevral time calls were blocked citing verification problems then finally everything ...

  1. #1
    priyajeev.mishra is offline Junior Member
    Join Date
    Aug 2009
    Posts
    1

    Thumbs down Airtel Postpaid connection

    I took a corporate Airtel postpaid connection last month.Initially sevral time calls were blocked citing verification problems then finally everything was done properly.I also paid the bill of my first month.Then suddenly after about a month my SIM was deactivated,I tried to contact the guy who had given us connection at our office then he sais he himself has no clue why has it happened and its a decision coming from the higher authority.No one is willing to share any kind of information.
    What I feel that when these people have to get new customers they distribute it like sweets but when it comes to providing service to old customers their response is left to be desired.
    Strict action should be taken against them and I want my connection back..

  2. #2
    MayankSodha is offline Junior Member
    Join Date
    Aug 2009
    Posts
    1

    Default Complain against Airtel

    I have a corporate postpaid connection of airtel.The last bill that they have sent me was of July 2009 (Bill period 2009-06-05 to 2009-07-04).I have not received bill for the month of August 2009. They are saying the bill has not been generated for the period and hence bill cannot be provided.Then from the same Airtel (121) I receive sms that your august month outstanding is 866.75/- and if the payment is not made then they will charge me late payment and will discontinue my services.This is pathetic.I have written atleast 12-15 emails to airtel (121@airtelindia.com) and even to their nodal officer (nodalofficer.aescorp@airtel.in) but still they is no solution and only they are insisting on making payment for the same.I have saved all the email communication with airtel
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