Dear Sir/Madam,
We have taken Five nos. CUG CDMA connections from your satyam reliance communication office, railway road karnal. The dealing person name onbehalf of you is Mr. Abhiskhek Bhatacharya (contact nos. 9316109233). They assure or committed us the following things as per our requirement/Purchase order.
1. NJP-199 Plan With 100% CUG Waiver.
2. The 100% CUG waiver between our total of ten nos. reliance connections holding with you.
3. One silver nos. as because we are taking five new nos. The silver nos. (93555-51000) they confirm us at the time of given five nos. to us.
Now Our Complaint is:-
1. They provided us the very poor services regarding issuance of Five nos. CUG Connection, Most of the time they did’nt pick our calls. Our three nos. activated within a week and remaining two nos. activated after three weeks when we has given the purchase order.
2. Now the one month passed away the Till Date Our CUG is not activated.
3. They given us the new silver nos. Without informing us and activate the same which is 93541-13000 instead of their commitment for 93555-51000, which I had already given him in written in your form “ premium nos. Declaration Policy. They cheated us. And when we ask them about this, they are demanding more money to change the nos. while we had not given the request to him for 93541-13000.
4. We have fed up from them and tired to take follow up from them. Neither they complete their commitments nor have they completed them on time. CUG is still pending, as one month passed away.
5. We have noted our complaint to your reliance customer care already. But till date we have'nt received the favourable response.
Now we are confirming you we will not pay any bill issue to us by reliance communication until our requirement will fulfill and (A) the nos. 93541-13000 would not changed by you, which is issue to us without informing us. They issue us the silver nos.93541-13000 by cheating us and (B) The 100% CUG Waiver activated on our ten reliance nos. holding with you. Now they are not picking our calls. They have given us only the poor services and the poor commitments.
Thanks & Rgds
Pankaj K. Sharma
+91 99960 20832


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