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Problem with Reliance GSM service

This is a discussion on Problem with Reliance GSM service within the Mobile Services forums, part of the Mobile category; hi my name is vinay kuamr gupta i have a reliance GSM connection i m live infaridabad .it contains network ...

  1. #46
    Unregistered Guest

    Cool unwanted call and services active in my number

    hi my name is vinay kuamr gupta i have a reliance GSM connection i m live infaridabad .it contains network problem. i . but thay did not take any action..plz solve my problem and my mobile no. is 9015788923.
    and secound is every time unwanted call in my mobile and relince sms and auto active services and cut my balance
    i am also complain in reliance gms but not any action

    plz help me

    vinay

  2. #47
    Dinesh Babu Guest

    Unhappy Unbased billing

    Hi,
    I bought a reliance GSM card in December 2009 in Housr, Tamil Nadu. Till March, the services were good and uninterrupted. But since march, I have been facing a hell of a problem. No coverage is present in my house or any other building and this has not been rectified even after complaining for 8 times. Last night, I saw that a sum of Rs.15 was deducted from my account for no reason at all. So I called up to them and when asked, they replied that I had used the Rworld services, which I have not. Whatever I say, they did not listen and they say in addition that they have a great system that can track user activity correctly. But they will never listen to me. I don't know what to do. Please help me.I know that I have never used Rworld services, as i know very well that they charge my account like this.I hope to get a refund soon. What should I do??

  3. #48
    Unregistered Guest

    Angry automaicaly services are activated

    my name is gaurav chandani from bhopal m.p.....my reliance gsm number is 8103069441.....

    '' the services are automatically activated without any call or msg on my number cricket scores services are activated.......the main problem is i cant get any help from customer care the even jst recieve the call if they recieve they did nt help nd sort our the problems........nd after recharging with scheme of 29 rs with night calling free on local network after 11 pm to 6 am .......my balance is detcting frm my account.................

  4. #49
    Unregistered Guest

    Default automaicaly services are activated

    my name is govind maujpuriya from bharatpur, my reliance gsm number is 9024910976

    the services are automatically activated without any call or msg on my number. many times i call & massages to stop these services but no one is respond me n the services are renewel again and again and no money is refunded to me.
    the main problem is i cant get any help from customer care the even jst recieve the call if they recieve they did nt help nd sort our the problems

  5. #50
    Unregistered Guest

    Thumbs down complaint

    sir
    last two weeks on ward my money is being cut without any reason i complained to costumer care but they have not taken any action i do not know what kind of service that you are rendering to the people. it is utterly useless service that you have given. around 70 rs i have lost like that without my knowledge how could they activate the packs. you are placing a bad impression on the reliance company. please chick and do some thing good to the people ok.
    thank you

  6. #51
    Unregistered Guest

    Default balance detected

    Dear sir/madam
    This is raghuveer from kanpur i want to inform you that in my 9026615420 mobile R-gsm rs. 30 detected in 1st nov. when i call for information in 198 then mr. mahtab (sup) relince customer care west bangal kolkata told that it is detected in 31st oct but in 31st oct there is no call in my mobile . No sms is send my mobile so i request to you to recovery of my balance.
    Thank you.


    your faithfully
    Raghu veer
    erraghuveer@gmail.com

  7. #52
    Unregistered Guest

    Angry uneccesary deducting of amount

    Dear all

    my mob no 7569493773. WHEN iam rechargeing my no.automatically my amount is deducting with out any meanining kindly look into the matter and solve

    plz revert me back with explanation
    as soon as possible.

    otherwise i will use my hyderabadi language which u cant bear at all.

  8. #53
    tp666j Guest

    Default my complaint

    sir i don't know how a cricket score has been activated in my mobile..whenever i wan't unsubscibe it by caling customer care..it can't be connected..and i have lost about 40 rupees by this..please help me.my no. is 9778687473..

  9. #54
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,422

    Default

    Quote Originally Posted by tp666j View Post
    sir i don't know how a cricket score has been activated in my mobile..whenever i wan't unsubscibe it by caling customer care..it can't be connected..and i have lost about 40 rupees by this..please help me.my no. is 9778687473..
    Hi,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.


    Regards,

    RCOMcare

  10. #55
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,422

    Default

    Quote Originally Posted by tp666j View Post
    sir i don't know how a cricket score has been activated in my mobile..whenever i wan't unsubscibe it by caling customer care..it can't be connected..and i have lost about 40 rupees by this..please help me.my no. is 9778687473..
    Hi,

    We tried to contact you on the number mentioned by you, but were not able to speak with you as there was no response from your end. Please write to us at rcom.care@relianceada.com for the assistance required.

    Regards,

    RCOMcare

  11. #56
    Unregistered Guest

    Default Network Problem

    Sir,

    My Reliance GSM Number is 9017851665

    I am facing Network Problem In My Area From the Time GSM Service Launched By Reliance.........There is no network at my home so i have to ho on roof for calling....

    I m Living in a city and still facing problems

    My Complete Address is 1605/B3 Pahara Mohalla, Rohtak-124001 (Haryana)

  12. #57
    RCOMcare is offline Senior Member
    Join Date
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    5,422

    Default

    Quote Originally Posted by Unregistered View Post
    Sir,

    My Reliance GSM Number is 9017851665

    I am facing Network Problem In My Area From the Time GSM Service Launched By Reliance.........There is no network at my home so i have to ho on roof for calling....

    I m Living in a city and still facing problems

    My Complete Address is 1605/B3 Pahara Mohalla, Rohtak-124001 (Haryana)
    Hi,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

    Regards,

    RCOMcare

  13. #58
    manish chaturvedi Guest

    Post not geting incominc call from12th of jan

    Sir,

    My Reliance GSM Number is 7827751260
    Sir, my name is MANISH CHATURVEDI from 12th of Jan i am totally unable to geting any incoming call
    But my outgoing call service is perfect. I already connected with customer care they did't give god response .
    please help me sir i am facing huge problem please do some thing
    Please help me
    MANISH

  14. #59
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,422

    Default

    Quote Originally Posted by manish chaturvedi View Post
    Sir,

    My Reliance GSM Number is 7827751260
    Sir, my name is MANISH CHATURVEDI from 12th of Jan i am totally unable to geting any incoming call
    But my outgoing call service is perfect. I already connected with customer care they did't give god response .
    please help me sir i am facing huge problem please do some thing
    Please help me
    MANISH
    Hi Manish,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

    Regards,

    RCOMcare

  15. #60
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,422

    Default

    Quote Originally Posted by Unregistered View Post
    Sir,

    My Reliance GSM Number is 9017851665

    I am facing Network Problem In My Area From the Time GSM Service Launched By Reliance.........There is no network at my home so i have to ho on roof for calling....

    I m Living in a city and still facing problems

    My Complete Address is 1605/B3 Pahara Mohalla, Rohtak-124001 (Haryana)
    Hi,

    We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com

    Regards,

    RCOMcare

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