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Problem with Reliance GSM service

This is a discussion on Problem with Reliance GSM service within the Mobile Services forums, part of the Mobile category; SIR, am ashish sureka with mobile number 9864981368 my balance has been deducted by rs. 10 and when i have ...

  1. #31
    Ashish sureka is offline Junior Member
    Join Date
    Apr 2010
    Posts
    1

    Angry Deduction my reliance mobile balance

    SIR, am ashish sureka with mobile number 9864981368 my balance has been deducted by rs. 10 and when i have asked customer care the reason then they told that it was due to service charge because my jokes pack active but i have deactivated it 15days ago. And also i have recieved a confirmation message that the service is deactivated.After such why my balance should be deducted?.my problem is not solved by them so please help me out......

  2. #32
    Prathap Guest

    Default SIM Bareed

    Pls active my mobile no 9019954958

  3. #33
    pankaj sarin Guest

    Red face Bad behavior of cust care executive

    RESPECTED SIR,
    I AM PANKAJ SARIN AND MY MOBILE NO. IS +918010818990, MY CONCERN IS THAT CUST CARE EXECUTIVE OF RELIANCE GSM NOT ABLE TO TALK PROPERLY, YESTERDAY WHEN I CALL TO GSM CUST. CARE REGARDING WRONG BALANCE DEDUCTION OF GPRS, AS PER MY PLAN (50P/1MB) THEY DO NOT TALK PROPERLY AND PUT MY CALL ON HOLD AND AFTER UNHOLD WHEN I SAY HELLO THEY AGAIN PUT MY CALL ON HOLD WITHOUT MY PERMISSION.KINDLY REQUEST PLZ TAKE STRICT ACTION ABOUT THIS MATTER.EXECUTIVE NAME WHO RECIEVED MY CALL IS Miss. CHARANJEET KAUR.

    THANK YOU

    REGARDS
    PANKAJ SARIN

  4. #34
    prasanta maharana Guest

    Default

    service is not available.no is-07735220280

  5. #35
    Hemant kumar Guest

    Default my number is not running

    my name is Hemant Kumar
    my no. is 9015467566 are shows registration failed ,this problem is occurred after 1 year
    why the problems are occurred tell me on my email id is hemant.chaudhary76@gmail.com

  6. #36
    vikram260181 is offline Junior Member
    Join Date
    Jun 2010
    Posts
    18

    Default

    there is problem with the reliance servise. I agree

  7. #37
    narendra kumar singh Guest

    Default call drop age problem

    I have a Reliance GSM connection since Jan 2010. from that time I am facing the problem of call drop age problem frequently.I am using pay per call plan.whenever I call to anybody specially for long time call,its very diificult to complete my talk in a single call. I complain to customer care through mail & by phone and every time they ensurred me that they worked on it but I never get call dropage free call.
    Plz tell me what to do?
    Plz also tell me the e mail id of Nodal officer/appeleate authority.
    narendra_thebest@yahoo.co.in

  8. #38
    Unregistered Guest

    Default Wrong information

    Respected sir,
    i am purushottam singh and my mobile no. Is +919015425403, my concern is that cust care executive of reliance gsm not able to talk properly, today when i call to gsm cust. Care regarding wrong information in hellotune, they have given me worng code of hellotune which is of i loose rs.13. And when i again call to cce of gsm service he disconnected my call and his name was vijay, so request u to look after it and plz hire educated people in ur company.

    Thank you
    purushottam singh

  9. #39
    abhitosh Guest

    Default call not connect

    i subcribe in dussi lifebut when connect acall than call has disconnect every time after 10 sec.

  10. #40
    Unregistered Guest

    Default Your card's face value is greater than session limit

    I dont have a complain but a Question.
    Yesterday i bought a top up of 50 and tried to recharge my reliance gsm connection
    the number is 9905673514.
    Its in roaming at present in hyderabad.
    but i got the msg :
    "Your card's face value is greater than session limit".
    I tried to surf on the web but couldnt find what this means.
    Could u give me a clue.
    Also the number *333,*368,*369 are not working for me

    Thanks
    Rohit Raj

  11. #41
    adv.richa is offline Moderator
    Join Date
    Jul 2010
    Posts
    458

    Default contact reliance outlet

    Quote Originally Posted by Unregistered View Post
    I dont have a complain but a Question.
    Yesterday i bought a top up of 50 and tried to recharge my reliance gsm connection
    the number is 9905673514.
    Its in roaming at present in hyderabad.
    but i got the msg :
    "Your card's face value is greater than session limit".
    I tried to surf on the web but couldnt find what this means.
    Could u give me a clue.
    Also the number *333,*368,*369 are not working for me

    Thanks
    Rohit Raj
    We suggest you to contact nearest Reliance outlet, they people can guide you accordingly .

  12. #42
    Unregistered Guest

    Default without solve closing the Complains.

    Repeatedly i had give same complain 3 time and you people are closing the status without solving the problem.

    I had given complain regarding network issue.

    The complain numbers are:

    130010351
    130697061
    131285269

  13. #43
    adv.richa is offline Moderator
    Join Date
    Jul 2010
    Posts
    458

    Default

    Quote Originally Posted by Unregistered View Post
    Repeatedly i had give same complain 3 time and you people are closing the status without solving the problem.

    I had given complain regarding network issue.

    The complain numbers are:

    130010351
    130697061
    131285269

    Hello,
    As you mentioned that you have already registered your complaint with the Reliance customer care but still not get any response, so we suggest you to send a written notice to the Nodal Officer via email or registered post, mention all the details in it and ask them for the proper solution with in the mentioned time in the notice, wait for their response and revert us back.
    Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.
    Visit: Address to know the nodal officer details.
    For notice reference Visit: Notice before filing consumer complaint

    Hope this may solve your problem.
    Still have a question feel free to contact us again.

  14. #44
    Unregistered Guest

    Red face request

    hello sir bat yeh hai ki hamare mobile ki call 20s pase hai jan phir 50s pase
    please app muge yeh message kar dena ki hamari call kitni hai
    thanks

  15. #45
    Amol Ghulepatil Guest

    Angry Complete

    R/sir,
    i am using the Reliance GSM no. 9021280292..my sim automatically disconnect . or not providing any network coverage . i am residing in a Aurangabad City .state- Maharahtra. AS use wall Reliance city service station(situated at aurangapura ) not properly talk.. guided us.
    last time i was went Reliance city service station for taking another SIM card why my mobile was stolon so there is no blank sim card and further they say that go to the market so & so shop they giving u a blank sim card.
    i am dis satisfied with service and service station .....

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