this is rally pathetic, how such a big company can do this with their customers, send a email to your nodal office about your problem, I think he will help you.

And thanks I was also thinking to change my postpaid to prepaid, kindly let us know if you get the solution.

I have got a air tel prepaid connection, on which i was using the mobile office
facility. but now when i tried to activate the facility i m getting a message that i
am not eligibble for this facility.i tried to contact the customer care but they are
sating that thay can not tell me why this servivr is stopped on my number.that also
told me that this scheme is working and ig given on some numbers only. please tell
me how to proceed in this matter.. Regards Ambrish Sharma

I have old mobile campus plan of Airtel Prepaid and my validity expired on 15th August, to increase the validity i am recharging with Rs.156 in which there is zero talk time and 1 year validity but i am unable to recharge. I have complained several times but there is no response inspite i have talk to senior customer care executive as well, they just say that within 24 hours i will be able to recharge but nothing happens. Infact one customer care executive says that i am complaining first time now what should i do. My no is from Pune Maharashtra and no is 9730765204 .
If anybody can help please help and give me email address of Airtel .

I Have Bought An Airtel Recharge Voacher Of Rs 120
When I Scrached It The Number Was Also Scrached
So I Went To Airtel Service Center With The Serial Number
.I Called Airtel Customer Care From Its HotLine Number
And Gave The Serial Number Of The Recharge Vocher
But They Didn't Do Anything About It.It Seem A Littel
Loss For Me But This Way Airtel Make A Huge Profit.
So Kindly I Request You To Take Action On My
Compalin..

Hello i have received airtel subscription. i have charged Rs.20 unnecessaryly. But i m not activated this. Please cancel this.please dnot do this. My money is wasted.give me a solution.

Dear All,

Kindly post your complaints with complete postal addresses, so according to which we can provide you the contact details of Telecom Company's Executive for your area, who is dealing with such kinds of complaints.

Dear Sir/Madam,

I posses an Airtel prepaid connection with mobile number 9945853843 and am
been using the same for last one and half year approximately. On 19th of
Oct 2009 I was on my way to Cochin (Roaming) due to which I activated a
weekly plan for accessing internet browsing. Immediately after activating
this I received an SMS from Airtel stating "Thank you for activating
VBC26(15MB Free Usage) Weekly Rental GPRS Pack. Post free usge-30p/50KB.
To check usage balance dial *124*5# . Thereafter my usage on the 19th
itself I checked my balance by dialing the above mentioned number as
received by SMS. The message I received was "You have used 0.00MB from your
account. Valid upto Nov 11 2009".


On 20th of Oct 2009 I was in Cochin and on reaffirming again on the balance
usage availability I was accessing internet keeping in mind the message that
I had received and to my surprise there was a reduction of Rs 293 INR. On
return from the trip I contacted the Airtel customer care centre to
understand the reason as to why there was such a drastic deduction. I was
told that I have been charged on for the net surfing and that I had exceeded
my limits on the 19th itself. However, as they (Airtel) understood that
there were some kind of problem they had refunded 26INR on 27th of Oct 2009.

Further to this when I demanded for an explanation as to why I was misled by
such messages I was assured by one person posing as manager that, if I had
ever received such an SMS from Airtel then the amount would be refunded
within 24 working hours. In spite of me contacting the customer care I was
only being informed that I have used that amount for netsurfing.

As it is clearly evident from the messages that I have received and stored
in my mobile and in my system that I was misled by the information that they
had provided me to charge extra amount from customers like me.

In view of the above I request you to kindly intervene in this matter and
provide justice to me and also others who are trapped with such service
providers.

Thanks and Warm Regards,?
KR Ratheesh Babu

Manager Exports (Agro Commodities)

Contra World FZC,

PO Box : 120587, SAIF Zone, U.A.E

Tel : +971-6-556 26 07 Fax : +971-6-556 26 07

E Mail : ratheesh@contra-world.com/contactus@contra-world.com

I am Raghu Gantasala. I have bought SIM 4 years back. At that time they didn't ask any address proof for SIM activation. So I have't submit any address proof.

Recently 3 weaks back Airtel people suddenly stopped my services incoming an outgoing with out intimation. They say's that to submit address proof.

I went to Airtel office and submitted address proff 2 TIMES. But they did't activate my SIM and they saying your name differently registered in 4 years back. Now you are submmiting documents with the name RAGHU GANTASALA.
How can we activate your SIM.

This is the problem

Actually 4 years back There is no address proof submission at all for AIRTEL SIM. But they recently due to security problem they are asking address proof.

So I have submitted address proof. With out submission of adderess proof 4 years back how they can give my name with another name.

I HAVE PROOFS OF SUBMITTION OF APPLICATION Acknowledement Receipt. Serial no: 7348805

These are required information

my moblie no:9949297118
MAIL: gantasalahcuhyd@yahoo.co.in



Manjula Menon ( Appeallate OFFICER) appellate.andhra@airtel.in +91 9959444865
FAX NO: +91 9849011848

Bharti Airtel Limited,
Splendid Towers,
Opp.Begumpet Police Station,
Begumpet, Hyderabad - 500 016.



Paul T Marshal (Nodal Officer) cell: 91 9959334865
Bharti Airtel Limited,
Splendid Towers,
Opp.Begumpet Police Station,
Begumpet, Hyderabad - 500 016, Andhra Pradesh







Regards,
RAGHU GANTASALA
CMC Limited
HYDERABAD

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,

Mohsin Khan
Airtel Customer Service Team

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,

Mohsin Khan
Airtel Customer Service Team

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,

Mohsin Khan
Airtel Customer Service Team

Hi.... I am Roshan from pune. The issue is with the airtel net, from 26th night I am unable to use my NOP service on my mobile, i was able to use it free of cost since 2 year, now its not connecting, I have not made any changes, and I have all settings, it suddenly stopped working. So please HELP!!!!!
Soney Ericsion C510.

email id: roshan.rose@yahoo.co.in
9975786811.

B T kawade road, pune:36.

Hi, this is Roshan Singh. I am really very much frustrated with the call center number of airtel(121). Its just fake. I am having some issue with the GPRS so I was trying to contact on 121, believe me, its not connecting to the executive, I have gone through the IVR, but when its the time to connect to the executive after prssing 9 it just says please SMS AIRTEL to 121 for BALANCE enquiry. thats is, nothing else. Every time morning, evening or night. I tried after going through thr IVR at last it says the same but in the past i was able to talk to them, but I think now they do not have the executive to talk. you know I am suffernig a lot bexause of this, I need to talk to the executive beacuse I have issue with the NOP, its not working now. It suddenly has stoped working from 26th night of this month(nov).. Please HELP!!!!!!!!!!!!!!!!!
9975786811.
Regards,
Roshan Singh.
Pune.

Hi, this is Roshan Singh. I am really very much frustrated with the call center number of airtel(121). Its just fake. I am having some issue with the GPRS so I was trying to contact on 121, believe me, its not connecting to the executive, I have gone through the IVR, but when its the time to connect to the executive after prssing 9 it just says please SMS AIRTEL to 121 for BALANCE enquiry. thats is, nothing else. Every time morning, evening or night. I tried after going through thr IVR at last it says the same but in the past i was able to talk to them, but I think now they do not have the executive to talk. you know I am suffernig a lot bexause of this, I need to talk to the executive beacuse I have issue with the NOP, its not working now. It suddenly has stoped working from 26th night of this month(nov).. Please HELP!!!!!!!!!!!!!!!!!
9975786811.
Regards,
Roshan Singh.
[email]roshan.rose007@yahoo.co.in
Pune.