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Cheated by Airtel Prepaid to postpaid connection

This is a discussion on Cheated by Airtel Prepaid to postpaid connection within the Mobile Services forums, part of the Mobile category; Dear Sir/Madam, I am Karthik.D from bangalore, I have been cheated by Airtel people in dealing on prepaid connection to ...

  1. 08-20-2009, 11:55 AM #1
    karthik_dayalan
    karthik_dayalan is offline Junior Member
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    Arrow Cheated by Airtel Prepaid to postpaid connection

    Dear Sir/Madam,

    I am Karthik.D from bangalore,

    I have been cheated by Airtel people in dealing on prepaid connection to post paid.

    I have received a call from airtel on last week on July 2009 from mobile number 9611261312 her name is Priya she said and she explained me the plan detail and sent her representative to collect the document.

    on 06-August-2009 i have give my voter id card xerox and 350/- amount too. Since it was raining that day i was unable to collect the receipt for the same, but the representative give me a new sim card saying it will activated in 3 days.

    But since that day the new sim was not activated and there is no varification call from Airtel, than i tried calling back to the lady who in the number 9611261312 she is unable to followup on this case and i tried calling her manager but she disconnected by saying she is in meeting.

    Finally the lady Priya give one persons number 9611262006 his name is Barath and this department works in activating the sim cards, but these person mobile is always swiched off or busy i not got line once to speck with him.


    Hence am requesting you how i can take this issue forward. I need my sim to get activated or they need to bare some panishment.

    Thanks in advance,

    Karthik.D
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  2. 11-08-2011, 03:04 PM #2
    Unregistered Guest

    Cool Prepaid 2 Postpaid

    Dear sir/madam

    I want to know how many days needed to convert from my prepaid to
    postpaid connection?
    -------------------------------------------------
    -----------------------------
    --------------------------------
    AIRTEL...........................
    -----------------------------------------------
    ----------------------------------------------------------




    Thanks
    Anand Sharma
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  3. 11-12-2011, 02:56 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Anand Sharma ,

    This is to inform you that your concern listed 08 Nov. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. 11-21-2011, 04:54 PM #4
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    Dear Anand Sharma ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  5. 07-13-2012, 10:06 PM #5
    vipin kumar vishwakarma Guest

    Exclamation Airtel not allowing me to port out to other network.

    Hi,
    I made a request to port out from airtel to relaince , but after few days it got rejected. They told me a excuse that this number is new and could not be ported out before 90 days, while I am using this number from last two year and the service provider is same"airtel.Their excuse is a big lie, please find my old mobile bill details which is of 28-sep-2010.
    If I changed this from postpaid to prepaid then whats I DID wrong, for me its still airtel. It was my second unsuccessful attempt. I really too much frustrated and get tired from excuses, please help me because it seems there is no hope to get rid of my problem.
    My mobile number is 9971009472.
    And unique port ID is ad769815.

    Old mobile bill detailstransaction details

    receipt no: 40698328

    customer name: vipin kumar vishwakarma
    account number: 1020979428
    mobile number: 9971009472

    transaction reference number:155476
    payment date and time: 28-sep-2010 20:23:34
    amount paid (rs.):350.00
    payment from: self care payment - debit a/C bill desk

    please help me and resolve my problem as soon as possible.
    Thanks and regards
    vipin kumar
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  6. 07-14-2012, 03:43 PM #6
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    Namaste Mr. Vishwakarma,

    This is to inform you that your concern listed 13 July 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
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  7. 07-18-2012, 11:23 PM #7
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    Namaste Mr. Vishwakarma,

    This is to inform that your concern listed on 13 July 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  8. 08-02-2012, 11:36 PM #8
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    Namaste Vishwakarma,

    We would like to inform you that your concern listed 13 July 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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