Do i have any option to sue them in the court?
If any body has directed of Airtel to complaint?
This is a discussion on Cheated by Airtel Prepaid to postpaid connection within the Mobile Services forums, part of the Mobile category; Dear Sir/Madam, I am Karthik.D from bangalore, I have been cheated by Airtel people in dealing on prepaid connection to ...
Junior Member
Cheated by Airtel Prepaid to postpaid connection Dear Sir/Madam,
I am Karthik.D from bangalore,
I have been cheated by Airtel people in dealing on prepaid connection to post paid.
I have received a call from airtel on last week on July 2009 from mobile number 9611261312 her name is Priya she said and she explained me the plan detail and sent her representative to collect the document.
on 06-August-2009 i have give my voter id card xerox and 350/- amount too. Since it was raining that day i was unable to collect the receipt for the same, but the representative give me a new sim card saying it will activated in 3 days.
But since that day the new sim was not activated and there is no varification call from Airtel, than i tried calling back to the lady who in the number 9611261312 she is unable to followup on this case and i tried calling her manager but she disconnected by saying she is in meeting.
Finally the lady Priya give one persons number 9611262006 his name is Barath and this department works in activating the sim cards, but these person mobile is always swiched off or busy i not got line once to speck with him.
Hence am requesting you how i can take this issue forward. I need my sim to get activated or they need to bare some panishment.
Thanks in advance,
Karthik.D
Prepaid 2 Postpaid Dear sir/madam
I want to know how many days needed to convert from my prepaid to
postpaid connection?
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AIRTEL...........................
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Thanks
Anand Sharma
Senior Member
Dear Anand Sharma ,
This is to inform you that your concern listed 08 Nov. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Senior Member
Dear Anand Sharma ,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
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