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complaint regarding Phone disconection after making payment by Due date.

This is a discussion on complaint regarding Phone disconection after making payment by Due date. within the Mobile Services forums, part of the Mobile category; I am using Tata Indicom Telecom services from last more than a Eight Months. My A/cNo. 901259044 mobile No. 9212667762, ...

  1. #1
    Unregistered Guest

    Default complaint regarding Phone disconection after making payment by Due date.

    I am using Tata Indicom Telecom services from last more than a Eight Months. My
    A/cNo. 901259044 mobile No. 9212667762, 9212728763,9212729024.I had made the payment
    of Rs 1092/= on 3rd August 2009 by Chq No. 360936 drawn at Bank of Maharashtra vide
    recipt No TTSL/09/10/2316 against bill No 711552280 Dtd 15/07/09.And the Chq. was
    cleared from my account on 6th Aug.09. My Phone outgoing services was Barred on 8th
    Aug.09. I spoke to Customercare my complaint No. 184332943 to get the reason. the
    Customercare executive said the Account was not updated. and he retained my services
    on my call after noteing the details of my Payment made to the Collection executive.
    And again from tommrow 17th August 2009 the outgoing services are again barred. And
    the customercare Executive has given me the same payment outstanding reason which
    was made by me 15 days back. he is requesting me to send the receipt of payment made
    by FAX or the scanned copy by mail. Both
    the thing r not possible for me as I dont keep such services with me, Nor I am in a
    mood to keep such Cummunication services to be in touch with TATA INDICOM. I
    request my serives immediately of discontinue permanently on the 3 numbers as
    mentioned above. If you r not keeping trust worthy executives in yr organization.
    hoping to hear soonWith RegardsNidhi MehrotraS-80, School Block Shakarpur,
    Delhi-929810587762

  2. #2
    Unregistered Guest

    Default tataindicom insisting for continuation of telephone connection

    I had a telephone connection no: 9219421688, i have paid all dues till date. Have been requesting for discontinuation of the same for the last four months. Company is insisting to continue with the connection

  3. #3
    Join Date
    Oct 2010
    Posts
    1,250

    Default

    Quote Originally Posted by Unregistered View Post
    I had a telephone connection no: 9219421688, i have paid all dues till date. Have been requesting for discontinuation of the same for the last four months. Company is insisting to continue with the connection
    Dear Customer,

    Greetings from Tata Indicom!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

    Thanks and Regards,
    Customer Care,
    Tata Indicom.

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