Dear Animesh ,

This is to inform you that your concern listed 30 July 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear sir
i have been using airtel number for last 4year. Over past 1 month i am facing many problem relating to balance reduce but inspite of many complains its not solve. Now when i am asking for why my balance is reduced but i did not get any satisfactory answer, please kindly solve this.


Mahesh
+919993129713
indore m.p.

Dear Mahesh,

This is to inform you that your concern listed 31 Oct. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Mahesh ,

I would like to inform you that your concern listed 31 Oct. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

Airtel has become pathetic. The IVR process is tedious to get to part where you have to press 9 to 'speak to a customer care executive'. Once you press 9, a message says 'please hold the line while we connect the call..' and the line gets cut. In so many different menus whenever you press 9 to speak to a customer care executive, the line gets disconnected.
I sent a strongly worded email to Airtel and got an apolegetic reply. Their servive has become so pathetic. Its so damn easy to talk to a customer care executive in Reliance and Vodafone. Guess, Airtel is busy in acquiring new customers and paying its brand ambassadors, making new ads with variations of the AR.Rahman's composed tune, but they have forgotten their core business.
Once number portability is launched by TRAI this year end, am sure plenty of Airtel customers will switch their service providers and retain their numbers.

Dear Anubhuti ,

This is to inform you that your concern listed 14 Dec 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Customer (Anubhuti),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team

Hello Sir,

I am using the airtel no 9630009010 since last 3 year. but now a days i have receiving the message that my document is not verified. and i have to submit my document again. i have deposited my document three times. but now i again i have receive the same message again.

one more problem i have face is that you do not provide the Acknowledgment of the document submitted by us.

Please provide the Acknowledgment after submitting the document.

Thanks

Rakesh Burde

Dear Rakesh ,

This is to inform you that your concern listed 23 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

first i had taken postpaid number from airtel the number was 9860554411 and they also took 1000 rs extra for this number i have taken this 3-4 yrs back after some months i changed my number to prepaid and from thatr date my number is in prepaid only,in which mobile i have inserted that airtel number i switched my mobile then i went out of station when i came back and switched on my mobile the mobile was showing(sim registeration failed)then i contacted the airtel showroom from which i hav bought that sim they told that airtel has alloted my number to any other person i was shoked when i heard this how dare they alloted my number to any other person.i want my number.

Dear Customer, (9860554411 )

This is to inform you that your concern listed 24 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Rakesh Burde ,

I would like to inform you that your concern listed 23 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

Dear Customer (9860554411 ),

This is to inform you that your concern listed 24 Dec. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team

Dear Customer (9860554411 ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team