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Airtel Customer Care Number Porting (Govt Should act on these)

This is a discussion on Airtel Customer Care Number Porting (Govt Should act on these) within the Mobile Services forums, part of the Mobile category; i am having airtel number (pre paid) want to transfer to idea, but for last one month Airtel customer care ...

  1. #1
    icyhammer is offline Junior Member
    Join Date
    Aug 2011
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    13

    Default Airtel Customer Care Number Porting (Govt Should act on these)

    i am having airtel number (pre paid) want to transfer to idea, but for last one month Airtel customer care people are just calling me and when i ask them to transfer my number to idea. They reply "आपका दिन शुभ हो" and hangup call. later they just pick up and dis connect call. Govt. have issues notification for number portability but no one is there to take care and consumer like me have to suffer on daily basis.

    Is there any one from Airtel looking ???

  2. #2
    sunil1251 Guest

    Lightbulb Customer executive not giving any response

    Dear all,
    i m facing problems that, airtel software start any package automatically on my no. and cut down my balance, if i try to call them, they just hang up the phone and disconnect it after some time, i have tried 10times a day, and after words my calls wer blocked for that day, this is third time happens with me, what should we do with this problems? to whom we make complaint? we didint get proer response from this Airtel customer care, pls help me who are facing same problems like me...

    Regards
    Sunil
    (Nasik)

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Sunil,

    This is to inform you that your concern listed 16 May 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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